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1/5

2019-09-27

DO NOT BUY FROM THEM

"HORRIBLE - Read what everyone said and I had all the same problems. They don't answer calls or emails. "


1/5

2017-08-19

no customer service here

"Where do I start.
This merchant does not provide any type of customer service, NONE.
I Googled the address, this clown is operating out of his home, one man show, your orders are filled somewhere else by more clowns.
I've called, emailed, and left messages dozens of times with no response back.
The parts I received are wrong, don't match the photos on the site, I'm out about $500.00
Don't support this operation, he will not support you.
"


1/5

2017-04-18

Will not communicate/ false advertising

"I placed an order for a Camozzi solonoid valve. Requested that they send tracking info via email, Never got a response. Sent a second email never got a response. I finally got the valve I ordered only to find out that it was not a Camozzi brand as was advertised on the site. I have requested that I be able to return the item but haven't received an answer. I will never use this site again. "

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Verified
5/5

2016-02-03

Helpful staff.

"The staff was very helpful in tracking down an old invoice that helped me re-order the same product that had worked for us in the past. They also replied to my emails very promptly. "

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Verified
1/5

2015-04-01

"AVOID THIS COMPANY !!!
After receiving wrong size filters and e-mailing, leaving phone messages (wont answer calls) i get no response.. 3 weeks now...nothing....
"

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Verified
2/5

2015-02-26

"Tried to contact sprayboothsupplies.com but only got a voice mail and will not return my calls or e-mail. I placed an order for filter frames totaling over $500 on 2/8/15. The money transaction was processed the next day, but I haven't heard anything from the website about shipping and cannot get a hold of anyone at the numbers or email. It has been almost 3 weeks now.

Update: After emailing a request for a refund, the seller got back to me the following day and told me the item was back-ordered. I received the correct product about a month after ordering.

This seller needs to contact buyers if an item is backordered, instead of the buyer having to figure it out after waiting 3 weeks. I was unable to get an answer on the phone, only voicemail, after 5 attempts to call. My voicemail was never returned, only the email (only after requesting a refund).

Shipping was fast, after the product became available. The product is of good quality. Pricing seems to be competitive. I am rating overall 2 stars due to very slow response to customer inquiry.
"

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Verified
1/5

2014-11-21

"Tried to contact sprayboothsupplies.com but only got a voice mail and will not return my calls or e-mail. The business address as I have also checked after reading the previous review is as stated, a house. Now, also to note the other previous good ratings on this site are way too close in dates so I question the validity of them as well. Over all, I do not believe that I would recommend anyone purchase anything from this company as they do not seem to stand behind what they are trying to sell."

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Verified
1/5

2014-11-13

"To be completely honest here I placed a order online for a Wagner Prima powdercoat setup. Total cost $4895.00. I placed the order 10/18/14 and today is 11/13/14. I have called over 12 times and get voicemail every single time not a live operator like the website says. I left 2 messages and and email asking for a status of order update and a return phone call. I have had no response or contact. My gut feeling is its a small time company with one person operating it and orders online get linked automatically to supply houses and are direct shipped. Basically a website operating by itself. Im actually sorry I placed the order and will try to reverse the charge through my bank as it appears there is no possible way to get in touch with a real person over there. Look up the address of the business on google earth. Its a ranch style home owned by the creator of this ecommerce site. NOT a huge warehouse or corporation. Lookup
http://www.linkedin.com/in/manolodf
Apparently thats all he does for a living is creating stand alone self operating ecommerce sites. Do your research I will spread the word. Companies like this shouldnt exist.
"

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Verified
5/5

2008-07-31

"I found this site online, and gave them a shot due to their low prices. They worked excellent and got my order out in a timely manner, bought some filters from them and plan on using them again in the future."

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Verified
5/5

2008-07-30

"I just received my order, the store was very helpful in getting me what I wanted. My question was answered and within 24 hours I had a tracking number. No complaints, would recommend them."

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Verified
5/5

2008-07-29

"Spray Booth Supplies has been excellent, this was not my first purchase from them, but like always a class act. They make shopping for spray booth filters easy and affordable. Their staff is always helpful and will save you money wherever they can. Their equipment is top notch and surprisingly fast shipping"

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Verified
5/5

2006-09-14

"This is a great store, very friendly service, and truly are commited to helping the customer. I had a question, called their toll-free number and got everything I needed. Very easy to Re-Order and deal with. I dont need to shop around for filters anymore."

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