"They are Terrible god I wished I had read these reviews before I ordered but was to caught up in the moment of my old high school team going to state that I wanted to represent with school colors and go to Indy and watch my team with pride only to be let down by not getting to me on time I paid extra on shipping that didn’t help then the red isn’t close to being red on my hoodie or coat that I got from spirt scam sham on me for not checking this company out first but the one I don’t check on turns out to be a joke please don’t make the same mistake we all have trust me and believe this is not where you want to buy your stuff unless you want to be laughed at pure junk! Thanks spirit scam!!!"
"Well, well, well. Here we are. I usually don't post ratings on companies. But I had to on this one. So I placed a $90 order with this company. Only because they had my local school. Anyway got my order and 1 of the shirts was wrong size but I was like not a big deal. I wore the 2 I could and kept the other for a friend. Anyway I was like I'm going to order a couple more. So I placed my order for 2 more shirts. Then realized I messed up on the order. So I immediately emailed the company. Less than 3 minutes of ordering. I get an email back stating my order has been shipped. Now this was a special order. Each one made individually by the color u pick and the school. So how can they send it that fast. A week later I get a reply back, sorry we can't cancel items ordered after 2 hours or ordering. Which it was less than 5 minutes. Sooo I wait and wait. I check the link they sent my that said my order was shipped. It literally says still waiting for package to be picked up by sender. Meaning they had yet even sent it when they said they did. Finally got it and my anger with this company went from 100 to 1000. One of the shirts I got had 2 holes in it. Brand new shirt but yet had 2 holes. So I was like wow really. Then I got to looking at the shirt closer and it had a few stains on it. Like it had been worn before. Then upon further inspection at the bottom of the shirt there were hundreds of tiny holes like it had dry rotted. The shirt was super thin too. I was furious. I emailed them and demanded a refund, I got an email back with a reply that had broken English. Like they were from another country. Like what's going on here. Still waiting on that it's been a week. Now let's go to the other shirts I got. I wore them both once. And I put one on today and a hole formed under the arm. With just one wash.. Like I seriously don't get it. This is absolutely ridiculous. I wish I would have checked other reviews about this company before ordering. So my advice is to stay far away from them. "
"Spirit Shop said my package was delivered, it was not, and I have Ring camera footage from that day and the days that followed. I never received it. I can’t follow a UPS claim because it was routed to USPS who said it was not delivered. Company is only offering 50% off replacement. TOTAL SCAM"
"Don’t expect to get the brand you ordered. Ours was some off brand and the color of the print was horrible. The shipping was fast though."
"Horrible quality, cannot read, tacky glue everywhere and no customer service. This is the 3rd order that has not been right. We ended up donating them to a homeless shelter as they are unreadable and just tacky, full of glue and they will not make it right even after spending hundreds of dollars. Will never use them again. Do not waste your money."
"My order was placed and no gift for Christmas. "
"I do not recommend this site! I purchased an order and paid an additional for $35 for overnight shipping. Even with production time I received the item 11 days following my order and they refused to refund my shipping cost. I received no update about my order during this time until it was shipped closer to two weeks later. I have called, used the website to track its status, etc and was not given a response until I asked for a refund for shipping to which they refused."
"I ordered a single t-shirt and a single hoodie on Dec 7th, and as of Dec 26th I've received neither. About 10 days after I placed my order, I realized I hadn't heard anything from this company since my order confirmation email. I contacted their customer service, and got a reply saying my order was guaranteed by Christmas Eve, and shipping would be upgraded. Unfortunately, that was total BS. On Friday Dec 21 I get another email from Spirit Shop telling me my item was "Out of Stock" and my payment would be refunded in 5-7 days. WTF! Why does it take almost 3 weeks to realize a hoodie is out of stock?? So to recap, this company who 2 days earlier said my order was "Guaranteed by Christmas Eve", cancels my order on the Friday before Christmas. Only one item was canceled, but the 2nd item still says "processing" and I have yet to get a refund. Stay away from this company. Use prepsportswear.com instead, I've had no trouble buying items from them. "
"Ordering items from this company that I was hoping to give as gifts has been the biggest mistake I’ve made this Holiday season. Sizing is the worst I’ve ever experienced, and when I called them to try to fix the problem they were unwilling to make an exchange. I ordered a Medium and it fits like a child's extra small. "
"Horrible experience! Save your money and your sanity, steer clear of this company!!
I was sent to the wrong item ... a men's shirt instead you want ins woman's shirt I ordered. He company made me jump through hoops to arrange for the correct shirt to be sent. When I let them know the item was a gift and I needed it ASAP, I was told, " why don't you just give the men shirt." They acted like they gave me a great gift by allowing me to keep the incorrect shirt they sent. When I said that giving a men's shirt to a prominent new female employee was not an option and suggested that they compensate me for the inconvenience, I was told that they were already compensating me by sending a replacement shirt! Yes, they viewed sending me a shirt I already paid for as compensation! Absolutely ridiculous organization! I am appalled and will never order from this company again!"
"I ordered 4 shirts and personalized them with our name on the back, but I must have chosen the wrong sport logo (basketball instead of baseball) and didn't catch it before I purchased. The service rep replaced the order and honored the 2 day shipping cost I had paid for. She was very nice and I appreciated this, as our order total was $128.00. Happy with my experience."
"I paid for overnight shipping, over $40. I received shipping notification on a Friday, package arrived on Monday. I emailed to request a refund for the difference of overnight vs 2 day shipping. They were incredibly rude. Package arrives, youth medium stated at a 10/12, it’s more of a 7/8. Women’s large listed as 12/14, about an 8/10. Then to boot, my sweatshirt was defective in the printing. I just emailed to again to notify them about the sizing & defect. I’m sure I’ll get another cheeky response. There is no professionalism with this company whatsoever. Heads up, if these horrible reviews don’t scare you, they only operate Monday-Friday & they’re shipping Is in business days, not actual ship. Don’t waste your money on any kind of expedient shipping. "
"i ordered a shirt for my dad this holliday it said gaurantee by xmas. i didnt know thatbu had to prsere by the 14th. on the 17th whu would tjey srill be advertising that. thwy should have to say gaurantee selivery with overnight delivery caise that a givin. it juat saod gaurantee by xmas the day i was on their so that should be valid but no they ****. wjen the atuoid shirt came it was wronf aizw. it was a v nexk tjats didnt even fot it was lwss than a small lookes like a kids shirt bit thwy said thats tjeir sizes. no i have aeen some larges look like aome mediums but not a largw tjat is smaller rhan most smalls like it wasnt even close. they wantes me to take a picture of the ahirt what make of shirt is going to be that off in size. its rediculus. i will never do business with them again. theu offored half price for next orsers they shoukd give me a fill refund but ita nit even worth it now i gwt mote satisfaxtion telling othwra tjeu **** hope they go bankrupt scumbag losers"
"This company is absolutely horrible. I would never recommend anyone purchase something from this site. The quality of the clothing is nothing like is shown on the website. The shirt that we ordered was supposed to be a Women's Medium which according to the sizing chart is sized 8-10. I am a size 6 and it was incredibly small on me. When called to ask about this concern, we were provided with horrible customer service. I would never buy from this company which only scams others and takes no responsibility. They should be out of business. We will be filing a complaint with the Better Business Bureau. "
"Horrible. This company is a joke. I emailed the company Monday, 11/27/17 (Cyber Monday) and asked if they would honor the Black Friday- Cyber Monday 20% off entire order.
The response:
****@****
To 'kim6700' Today at 4:44 PM
We apologize for the inconvenience. If you would’ve placed the order between black Friday and cyber Monday we would’ve honored the promotion. We do have procedures and policies we do have to follow. Have a nice day.
Customer Service
***-***-****
****@****
cid:****@****
"