"I thought they went out of bbusiness but they still exist online and have locations. So happy I found this out because i CAN GRAB ALL MY NOVELTYS HERE "
"I like the experience in the store better than online personally but I am sure its fine"
"I usually go into the store to shop, I have been getting emails with a bunch of deals. So I thought okay I will try to do an order online, this will be the last time I place an online order for this store and it leaves a bad taste in my mouth and I will have to think twice about even going into the store now. It says if you spend over $30 you get free shipping! When it charged my Visa card it sent me a confirmation with the shipping charge applied, they also say you can't cancel your order after it has been placed. "
A rep from Spencersonline.com, SpencersGuestServices, has responded:
“
Thank you for your review. We are sorry to hear about your online experience. We are here to assist to ensure that you get the best online service while shopping with us! Please be advised that promotions/discounts are based off of net of discounts and before taxes). Orders must ship via the "Economy" method to qualify for this shipping offer. For further assistance, please feel free to contact our Guest Services Department at 1-800-762-0419 Opt 2 or visit us via our Live Chat Platform located at the top of our web page. We look forward to seeing you again!
”