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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
2/5

2009-10-15

"The shipping was very fast. Unfortunately, I got a wrong part. I scratched it while trying to install it, so I won't be able to return it. I tried to check what I actually ordered, but there is no "order status" on the site. The e-mails and the packing slip have no description of the part. The part numbers used in the packing slip cannot be found on the site. Google shows that it's the part I got, not the one I needed. I don't know if it was my mistake, and there is no way to check."

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Verified
5/5

2009-10-08

"Delivery took about a week, but items were exactly as described and well packed. One of the cheaper online car parts stores, would order from again."

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Verified
5/5

2009-10-07

"Great price for my part (I am a heavy comparison shopper) Easy online ordering system, quick confirmation of order via e-mail, and quick turnaround time from ordering to sending me the link to track my order. I would order from them again."

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Verified
5/5

2009-09-28

"Excellent Store, I have ordered from them several times and will continue to do so. Shipping is free on some stuff and arrives within 1-2 days even if it states 5-7 days.
Thank you very much Speedy Car Parts and its network of stores. Highly recommended!!
"

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Verified
1/5

2009-08-25

"At first I was very pleased with Speedy Car Parts. The part I ordered was reasonably priced and delivered very quickly. The problem arose when I found out that it wasn't the right part that I needed (totally my fault for ordering the wrong part). Their so-called easy returns are anything but easy. After filling out the form to get a Return Authorization # (which you have to have to return anything) I never received any response from company. I then called Customer Service and was emailed the directions for returns and supposedly the RMA #. That email had all the instructions, but no RMA #. I then called back and was told that I would be emailed an RMA # in 24 - 48 hours. I received the email with an RMA # almost immediately, except now my restocking fee that they are charging me has doubled from the original email I received. I would not recomend this company. It's starting to smell fishy."

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Verified
5/5

2009-08-16

"Awesome!! I received my parts exactly as I ordered them. plus, one day early!! Will order from them again!"

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Verified
5/5

2009-07-10

"I purchased a new rear bumper and bumper ends for my 1999 toyota 4runner. I was a little skeptical due to some bad reviews I read and the fact that the speedycarparts.com price seemed too good to be true. I am pleased to be able to say that my skepticism was unfounded. The parts arrived quickly and everything appears to be in order."

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Verified
5/5

2009-07-10

"Fast, accurate, right price. Could not be happier."

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Verified
5/5

2009-07-05

"Part came quickly and it was the best price anywhere."

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Verified
1/5

2009-06-26

"BUYER BEWARE! DO NOT ORDER FROM THIS COMPANY.

I placed an order and my card was immediately charged. Several days later I received an email telling me that my order was cancelled and that a credit back to my card was authorized. I checked my card statement and saw that I was refunded only about 83% of the original order amount. I emailed the company asking for a refund of the complete, remaining amount. They have not responded to my email and I have had to initiate a chargeback with my card company.
"

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Verified
5/5

2009-06-15

"Timely delivery and arrived in good shape. The head lamps were exactly what I needed. Thanks for the great deal."

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Verified
5/5

2009-06-12

"Everything went very smooth. I got the part in a short amount of time. I installed the part the very next day, and everything was perfect. I finally have A/C again in my car!"

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Verified
5/5

2009-06-08

"Excellent speedy service, great looking part, no problems with installation."

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Verified
5/5

2009-06-08

"Good price, delivered on time and exactly what i ordered. Will do business again."

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Verified
2/5

2009-05-26

"I tried to cancel an order before shipment but I was not able.

I talked to live help and was told that I had to call the following day so I called very early in the morning.

I was also asked why and I explained that I found a better product on another site.

I called after I received the product and I was asked why I wanted to return it again.

It took 3 attempts to cancel the order. Now I am asked to create an account to send this review.

It seems to be very hard to return the product and it was apparent that the employees did NOT want the product returned. Therefore, I will not use speedycarparts.com again.


"

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