"great web site easy to used and was able to find the parts I needed easily"

"I used your online search engine to find the Zinsco breaker that I needed. While the online site was a bit confusing, the helpful "chat" aided me in finding the correct price for the product. Ordering online was also difficult to understand as there was no "cart" or order online button to follow. So the gentleman (Chun) on the chat helped me and also informed me I could call in. I called in and was transfered 3 times and told each person the same thing before finally getting to a man who told me the part I was requesting was not in stock. However, Chun online told me there were 3. When I mentioned this to the guy on the phone he said "Then would Chun like to come down here and find the part for me!" Which I found to be extremely rude. There was more passing the phone around (at least 2 more times) and finally a lady helped me by confirming that there was 3 in stock and then she also helped to place my order over the phone and she was by far the most pleasant of all the individuals I talked to. I do like the fact that you can order over the phone, I just feel customer service is lacking and that no one should ever tell a customer to see if another employee would like to "come down here and find it" Very rude and unprofessional. This was MY first experience with Southland Electrical, but not my company's first time. I wouldn't say it was a "WOW" experience."

"I was amazed at how simple it was to search and order a product from Southland Electrical. That I was able to talk to a live person to work out the details and get the info I needed was great.
However, being a US Postal employee, it was critical that these same people listened to my needs and ship my equipment through USPS overnight. I was assured this was no problem. This is where they failed me. After four days I am waiting on the UPS truck to drive up with my delivery. Not good."

"We had a issue with not receiving the complete unit. They went above and beyond to correct the situation without it costing us extra!"

"Very easy to order, fast and friendly service."

"I've ordered many times from Southland and always have great service."

"Ordered online good price thx"

"Excellent, not only did they help find an obsolete part, they found new ones1 I couldn't be happier with the service I received. Overall satisfaction is 5 out of 5 stars."

"Fast, accurate and no-hassles. Wish you also carried fuses!"

"My experience was great. I got help identifying the part I needed via instant chat, ordered it and it arrived on time and in good condition."

"Yes i got my parts on time and quality is good
extremely proffesional service"

"The experience was quick, and efficient. "