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Product & services pricing
0.00/5
Chance of future purchase:
4.31/5
Shipping & packaging:
0.00/5
Customer service:
4.22/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-06-12

great

"attention Number 1. The parts was ready to pick up.
Everything ok
"

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Verified
5/5

2024-06-01

Online discount parts

"This review is for their online parts store. I order original maintenance parts online to pick up in store. Great price with their online discount. "

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Verified
4/5

2024-05-20

Ordering parts

"Sorry, I can’t give you five stars. I’ve had no problems in the past Ordering parts. But this time the fan motors switch will not work on my 1999 Toyota Tacoma like your website said it would it even had me put the Vin number to make sure. It’s been five days since I ordered this part and I don’t even have a tracking number"

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Verified
5/5

2024-05-06

Great communication

"Called as soon as part arrived thanks. "

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Verified
5/5

2024-04-29

Price is reasonable

"Part is reasonable price shipping is very good
Thanks I will order again
"

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Verified
5/5

2024-04-17

Parts Departments willingness to HELP

"Carlos was extremely helpful and took the extra time to validate the parts I order fit my 2020 Toyota Highlander. Thanks Carlos for going the extra mile!"

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Verified
2/5

2024-04-03

No effort put in

"Tried ordering some Ring Shaft Snaps for my **** rebuilt. Did it online for the convenience of ordering online and picking up at local Homestead Toyota dealer. Parts only totaled $15 and change, so it must not have been worth their time since they were probably not making money on that sale. I got a reply saying part were on back order with no ETA and if I wanted to cancel. I replied back asking if all of the parts are on BO, then yes and to please advise. No courtesy response, they just cancelled. I placed the same order with Ourisman Toyota which I believe uses the same platform and 2 days later, parts are already on their way. That's either laziness or as I mentioned, wasn't worth their time, so they didn't bother. I'll just pay shipping fees next time and order from other dealers."

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Verified
5/5

2024-02-08

Good online web site

"Good experience online shopping"

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Verified
5/5

2024-01-13

Review

"Easy to order online - quick notification of order placed."

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Verified
5/5

2024-01-05

Great customer experience

"I ordered parts online. I accidentally added two radiator hose instead of 1. They fixed the order and sent my item on its way."


Verified
1/5

2023-11-06

Never called back

"Never called back or answered my questions "

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Verified
5/5

2023-10-23

Parts services

"Fast shipping Amazing staff.
Good job
"

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Verified
5/5

2023-09-09

Seamless pick up other

"Purchased a few parts online and they were ready for pickup almost immediately. Great service."

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Verified
5/5

2023-06-20

Greatly

"Parts are correct and received on time what else could you ask for great experience. "

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Verified
4/5

2023-05-04

Order Incomplete But Great Service

"The Parts Department, Carlos, was very helpful and friendly. If I would have gotten my orders fully completed, I would have given them a rating of 5 stars. I recommend this South Dade Toyota for all your parts needs."

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