"My order was immediately accepted. It has been one month and in spite of three promises by customer service "Ricky" to ship overnight, camcorder has not been received. Stay away from this company."

"I ordered a sony camcorder on line from this scam of a website because the price was low. They sent me an email that told me I had to call them to confirm my order. When I did that they salesman tried to sell me a bunch of accessories for the camcorder. I told him all I wanted was the camcorder. He said they would ship it the next day. Two days later it had not shipped so I called and cancelled the order. Do not be fooled by the low prices at Sourcefordigital.com. They will not ship you the product unless you buy a bunch of accessories and a warranty from them. Not to menchon they are rude. On a scale from one to ten I give them a negative 5."

" I purchased a Cannon sd700is digital camera for $202.00 a great price the next day I recieve a e-mail saying I need to call in within 96 hours or they will cancel my order I call and they spend about 5 minutes attempting to sell me a extra battery, memory card, warranty etc. after which I'm told it will ship out immediatley. 9 days go by and on November 20th I call and ask if it has shipped and I'm told all of a sudden that the camera is out of stock and the order was canceled after reading 20 negative reviews and no positive I should of known better buyer beware"

"I am writing to warn everyone about my HORRIBLE experience with this kid who thinks he is running a photo site. Do not even try and make an order with this kid. He called me the next day to "confirm" my order and started to tell me about adding on extra stuff. I got really scared about how he was acting so I told him I wanted to cancel my order. He said that I couldn't!!! I said yes I can!! Then he told me that he was going to have to charge my card 63.00 to cancel and I told him that he couldn't do that and he said that it was written on his site. Well, I can tell you that there is no where on the site that states that and I even told him that. I told him if he charged my account I would do a charge back and he said that I couln't do that either. I was quite funny to hear him. He could tell that I was on to him so he said I will charge your credit card and then abruptly hung up on me. I feel really foolish for even trusting this kid in the first place. It is a total fraud site and I am usually very careful. Well, I canceled my credit card because of this site. I don't like to think that he has my number. Consider yourself warned about this site. If the price seems too good to be true, then it is. I am going to purchase my camera in a store!!"

"Same story as the previous post. I ordered a canon SD630 and was called back the next day to "confirm" my order. They tried to sell me the extra battery, memory card, and warranty and when I said I didn't want them he told me the camera was out of stock. I asked if the camera was IN stock if I bought the warranty and he actually said, "yes". I thought he was kidding so I asked again if the camera was out of stock but if i bought a warranty it was in stock? Again he said yes. I asked if he was just running a scal to sell the extras and he actually said "yes". I almost fell off my chair. I couldn't believe he just told me that. I guess I'll give them points for honesty but that's about it.

Run away!"

"I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site.
I placed an online order on 2/21/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #.
The sales rep then explained to me an extended service plan for 5 years
that included "accidental damage, theft and loss with no deductiable" for an additional $149.99. I specifically asked who the plan was from and he said "direct from sony". When I doublechecked on this plan on their site after hanging up it was not described as he stated. I also checked the sony site and that plan does not exist. I called back immediately to double check to see if there was any misunderstanding and he very rudely told me it WAS as he had explained and what a good deal I was getting and hung up. I called back first thing the next morning (2/23) and stated that I wanted to cancel the order completely and was told I could not because it had already been shipped .
Since then I have emailed customer service several times and called back repeatedly as well as checking the shipping status at their site. There was no tracking number and I have only rec'd one email response saying the tracking info would update by sunday 2/26 (I was originally told it would update in 24 hours on 2/23when I tried to cancel)
Each time I call I get the same person, once I asked for a customer service manager & was told to call back in one hour when I called back the very same person told me that they were the owner of the company and repeated the exact same line about the great deal I was getting before hanging up.
There have been other customer complaints posted about this same company on the pricerunner site since my purchase date stating similar incidents. There were also claims that this same company is operating under 4-5 other names. I went to the site of one of these other names listed, a Circuit Digital and I called their 1-800 sales number. When the sales rep answered all they said was “Can I help you?” without stating any company name. I then asked if I had reached oneclickdigital and was told yes I had. Then I asked the rep. if it was also Circuit Digital and was immediately told to please hold. I was on hold for ten minutes before I hung up and called back. I inquired again which company I had reached and was transferred. The next person tried to tell me that they had never heard of Circuit Digital even thought that was the # I had called, not the one on my invoice from oneclickdigital.com. They also have the EXACT same customer service email address. I can go to any of these sites and log on to the "my account" page wuth the email address and password I created at oneclickdigital and all of my info and the exact same order # come up.

Only after I emailed their customer service and stated that I would be reporting them for fraud did I get any response. I then explained that since the plan they sold me was bogus , I wanted the $149.99 charge for it removed and was told that I would have to wait until the package arrived because the plan was “in the box” and they don’t have the invoice # needed to refund. Then after several minutes of arguing they gave me a tracking number from U.S.P.S. ( I was told it would be shipped FedEx Priority when I paid) When I went to the U.S.P.S. website the number came up as invalid on the track and confirm search.

Oneclickdigital.com / Ideal photo and video
1080 McDonald Ave Suite 303
Brooklyn, N.Y. 11230
***-***-**** / ***-***-****
(Email) - customer ****@****

OneClickDigital.com
7012 20th Ave.
Brooklyn NY 11204 (address on site changed 3/3/06)

Circuit Digital.com
***-***-****
(Email) - customer ****@****

Digital fuze
1051 Dahill Road
Brooklyn NY 11204
UNITED STATES

Top Dog Distribution E-mail address Head Office Address
7012 20th Ave.
Brooklyn NY 11204,
***-***-****
1-***-***-****

http://www.donwiss.com/pictures/Brooklyn Stores/ (this is a website dedicated solely to exposing all the bogus names this particular company is using.)


Best Buy Digital, d.b.a. BestBuyDigital.com, CircuitDigital.com, SourceForDigital.com, OneClickDigital.com, DigitalFuze.com

1080 McDonald Ave, Suite 303
This address is the one the BBB has. Also used for returns. oneclickdigital.com has this address on web site. Also found here: http://www.shopcartusa.com/digitalfuze/Details/
Some 800 numbers the same as Best Buy Digital. "