"I placed my software order on Monday. My credit card was charged on the same day, but my order was marked "pending". I emailed twice and called once over the next three days, with no response. On the next Monday, one week after my original order, they finally responded and said they were checking if their buyer could locate a copy of the software for me. The original web site had shown one already in stock. On the plus side, once I talked to a real person they agreed to cancel my order, and credited my credit card two days later."
"Software Provisions shows Nero 6 Ultra Suite (OEM) for $12.95 plus about $7 shipping at their web site. I ordered the item and received Nero 6 OEM Suite 1 instead. I feel they are misrepresenting what they are actually selling as Nero 6 Ultra Suite. I would have bought Suite 1 for $5 (includes shipping) from another site if I realized that I wasn't going to get the Ultra Suite from them. After contacting them, they refuse to do anything except sell me the retail version of the Ultra suite at a much higher cost if I wanted the Ultra suite."
"Ordered Monday nite, came on Friday. Got what I ordered and would order from SoftwareProvisions again!"
"Ordered software ($100); canceled order BEFORE it shipped. These folks STILL charged a 15% restocking fee. Figure that one out????"