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Product & services pricing
4.03/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2023-02-15

Completely trustworthy

"Completely trustworthy experience "


Verified
5/5

2023-02-13

Online query

"I placed an order online and had a querie with my order no ***-***-**** I spoke to Eric, he was very kind and helpful and hopefully my problem is now resolved, I will know in 3 weeks time when the goods arrive "

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Verified
5/5

2023-02-12

Microsoft Office

"Very good. Download worked well"


Verified
5/5

2023-01-21

Great Value

"I have bought AV software with SoftwareKeep EU for a few years now. Very good value for money and very easy to use. Their service guys helped me too when I got locked out of my account, they were very efficient. "

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Verified
5/5

2023-01-21

Reactivating Office for Mac software

"I dealt with Eric on a matter that my Office software was requesting to be activated after an update. He clearly told me what to do and it worked perfectly. Excellent service. "

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Verified
5/5

2023-01-20

transaction was fast..recommended

"transaction was fast..recommended"

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Verified
5/5

2023-01-19

Fast

"I quickly found what I was looking for and it was quick and easy to order it. Delivery was fast. Great!"

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Verified
2/5

2023-01-18

Disappointing

"Buying the product was easy.User friendly ly system. Unfortunately it was only after I had made my purchase that I was informed that I needed to upgrade my operating system. I am not computer ‘savvy’ and as a result I have a functionless purchase."

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Verified
4/5

2023-01-13

Recent purchase

"There was a glitch with the payment security which was hard to understand. But all worked in the end. "

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Verified
5/5

2023-01-10

Great support

"Super fast and helpful, very friendly "

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Verified
5/5

2023-01-06

Very pleased

"Very pleased. Would recommend."

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Verified
5/5

2022-12-09

Eric - helped me. Thanks to him!

"Eric - helped me. Thanks to him! "

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Verified
4/5

2022-12-06

Wrong item sent to me, but promptly dealt with

"I was sent a PC version for Microsoft Office 2019 instead of Microsoft Office 2019 for Mac which I ordered. It took me a while to figure out that was the reason I couldn't download the installer. But after contacting the online chat service, it was promptly dealt with by sending me the correct version. Excellent service by that staff member to help me out."

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Verified
5/5

2022-12-04

Mister Eric helped me out in a crisis

"Eric was so responsive, helped me with all my questions, my crisis was averted quicker than deep panic could set in. I will be recommending softwarekeep to my friends. Good job Eric of customer support!"

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Verified
5/5

2022-12-02

Eric: A magnificent, simple, fast and efficient help

"A magnificent, simple, fast and efficient help. thanks Eric"

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