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Product & services pricing
4.47/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.68/5
Customer service:
4.44/5
Return/Replacement policy:
4.33/5


Verified
5/5

2024-04-09

You can trust this company

"We have bought two products from Software Depot. Customer service is excellent and helpful with understanding the installation process. The second time we made an error and purchased software for windows instead of Mac. The refund and repurchase was completed in a very short period of time. I would highly recommend this company. "

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Verified
5/5

2024-04-05

Excellent Customer Service!

"Daniel was knowledgeable, professional, courteous, patient and thorough! "

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Verified
5/5

2024-03-29

Review download experience

"Help desk person was absolutely wonderful - calm, and no fuss."

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Verified
5/5

2024-03-28

Publisher

"Unfortunately program would not work on my computer for some reason. But Software Department were very helpful and understanding. Refunded my money promptly. I trust this company completely!"

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Verified
5/5

2024-03-19

Incompatibility solved

"I found that the version of Microsoft Office that I had bought required my Mac (MacBook Pro) to be running OS 12 or higher. My MacBook Pro dates from 2014 and is running OS 11.****. I thought there was no way that I could run the new version of Office on my laptop. I contacted support and a very resourceful person, Bryan, sent me a link to a different installer which would run on my ageing MacBook Pro. The installation went smoothly and I now have a fully operational new version of Microsoft Office. Great support from people who know what they are doing.
"

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Verified
2/5

2024-03-18

Current Microsoft complicated

"The microsoft that I downloaded from you guys is complicated. It's not easy to use like when I downloaded it in December 2015 on my Mac. I see lot of issues with one drive. I can't access my one drive easily. It's asking me password from keychain. When I copy and paste password from keychain, then rainbow ball appears and keeps spinning."

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Verified
5/5

2024-03-16

Excellent professional service and good software

"Excellent professional service and good software "

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Verified
5/5

2024-03-13

Quick and easy

"Easy to purchase and very thorough instructions for installing software. An easy process."

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Verified
4/5

2024-03-07

Very Helpful

"Provided Alternate for Software required that would work with my outdated OS
"

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Verified
5/5

2024-03-05

The right software

"It was great to get the software I was looking for at the right price! Daniel was excellent and patient when helping me figure out how to install! Thank you! "

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Verified
5/5

2024-03-01

Excellent after sale zervice

"I purchased some software from these guys and needed to return it as some of the
functionality was unavailable in the upgraded version that I purchased. On that basis I asked for a full refund and these guys were more than happy to come to the party. If the need ever arises I'm happy to purchase from these guys again
"

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Verified
5/5

2024-02-26

So easy a boomer could use it.

"Trust me, finding, buying and downloading a program is quite an accomplishment for this grannie-aged hippy. Thanks for making it so easy. The kids were impressed. "

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Verified
5/5

2024-02-26

exactly as required, a MS windows license was needed and arrived immediately at a good price.

"Easy online transaction and immediate email with the license. Thanks."


Verified
5/5

2024-02-25

Quick response

"I ordered software online that turned out to not be compatible with my Mac. A refund was sought and provided quickly. Thank you."

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Verified
1/5

2024-02-25

Not Mac compatible and company just ignores once you have paid

"I downloaded word only to find it is not compatible with apple. I have asked for a refund or a Mac compatible download only to be ignored."

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