"I was somewhat cautious ordering, having previously never heard of softstream.biz, but after some research and a few conversations with them on the phone, I decided to proceed with what, to me, was a very large purchase. The customer service I received over the phone was honest and accurate regarding my MacBook Pro. What really sold me, however, was the price. I saved over $400 even from an educational discount from the Apple store! Simply amazing. Shipping was timely and as promised. I would buy from softstream again. "

"I bought a Nikon D700 camera from Softstream.biz and placed the order on May 9th even though the camera was not listed to be in stock. The price quoted was far below most listed dealers, which placed me in a apprehensive mode from day one. My order was confirmed the same day and I was very surprised with the courteous telephone call and several punctual emails and phone calls that followed. The shipment was planned for delivery not later than May 20th and I advised that I needed the camera before that date as I had planned a photo trip to Utah. He would do his best and the camera arrived May 18th, brand new in the original packaging with US Warranty as promoted. If one orders a camera and allows for sufficient time to deliver, I recommend them as their price and services are unbeatable.

Cooloperator"

"FRAUD!!!!!!!!!!


THIS COMPANY SHIPPED ME AN EMPTY BOX

CONTACTING MY BANK, FBI, AND BBB


STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"I bought Nikon D700 DSLR camera from www.softstream.biz.They had the best price i could find out there ,and great
communication also(i had a few question that they answered pretty quick).I received the camera a few days ago and it is working perfectly.Its brand new USA model in a box with one year manifacturers warranty.I am very satisfied with www.softstream.biz, and highly recomend it to everyone."

"The positive part of the deal was the price, the best one I could find on the web. The negative side was the time waiting for the camera and the unfulfilled promises. I had to wait almost 3 weeks for the camera and the seller made false claims several times regarding the shipping date (for example, the seller wrote: “We are diligently working to have your Nikon D700 12.1 Megapixel Digital SLR Camera Body shipped to you within today or tomorrow.” The truth was that it took about 2 more weeks after this email. At the end, I was offered (as a compensation for the long waiting) a free memory card that was going to be upgraded after I had written a positive review about my costumer experience with SOFTSTREAM.BIZ . This is the quote from the seller email: “As a courtesy to your review we will upgrade your memory card from 8GB to 16GB and ship it to you by the beginning of next week.” And in the last email the seller stated: “We'll try to accommodate your memory card shipping by Friday, so that you can get it for Monday. I will keep you posted.” BTW. I never got the promised memory card and I have contacted the seller several times but I have not received a response. To be fair, let’s say that this seller has pretty good prices but it is not reliable and he makes promises that he does not fulfill. "

" This company rates my highest recommendation. I ordered a high end Nikon Digital SLR on 3/7/09. The shipment was delayed one week, but I was kept informed and given a shipment upgrade for the delay. The cost of the camera was 2/3's of the list price. No attempt was made to sell me other items with the order. It arrived in perfect condition, fully warrented by Nikon, by overnight Fedex, with a tracking number, on 3/18/09.
The only odd thing about Softstream's service is that they offered me a free memory card for the delay in shipping and later a free upgrade to a 16GB card when I had written a positive review. The promised memory card has never come.
This business is based in Canada, so my credit card added over $60 for foreign currancy exchange."

"I have bought a brand new Canon 5D Mark II from softstream.biz. shipment arrived quickly in brand new box. Bruno, the owner, is a wonderful guy and communicate with me on regular basis. The reason for the delay was "supplier problem". Very pleasant guy to deal with. Highly recommend to all online buyers."

"First the bad news: don't order from the company if you need things RIGHT NOW in all caps.
Now the good news: the prices are good, as is the service, so patience pays off.

Due to the lack of reviews and the number of low-price scammers out on the net, I was somewhat nervous ordering from that company. What somewhat calmed me down was that they are listed in the BBB listings as having been in business for several years, and have only a single case of complaint, which subsequently was resolved.

I ordered a SONY DSLR A-900 from them, at a pretty good price. Unfortunately, there were 2 or 3 minor delays in shipping due to a variety of reasons (MLK day, inauguration, and some related to their business).
Still, the company kept me in the loop, at every stage offering me the opportunity to cancel the order, and in the end sweetening the deal (without me haggling about it) as a thank-you for my patience.

The camera arrived, not some grey-market item, but with a proper US warranty card, etc.
Throughout the entire process the company responded quickly to my e-mail inquiries, answered or returned phone calls, etc.
So from both the price and service point of view I'm happy.

Which brings me back to the first line of the review: in many cases they do not stock the items themselves. If I had to guess their business model, then they act as a front through which retail stores and/or distributors can get rid of excess inventory without getting into trouble with the manufacturers for selling stuff to cheaply. In any case, it seems rather than stock items, they have a list of what is available to them, so if one of their suppliers screws up (as was the case with my camera), then your shipment will be delayed.

Bottomline the few days patience paid off: I got a great camera at an even better deal than originally anticipated, but if I had tried to order the camera "just in time" for a trip, then I'd have been on the trip without the camera. If you plan ahead, this may be a good place to shop. People in quest for instant gratification will have to go elsewhere, and pay the proper premium."

"I just purchased the new Canon 5D Mark II digital camera from this company and I am extremely satisfied.
It was my first purchase there and I didn't know what to expect, I couldn't find any reviews here and I found their store just by browsing "Google Shopping" category, the price was less than other online retailers so I was afraid that I would get the dreaded follow up call from someone trying to push me to buy expensive unwanted extras or an extended warranty.... well NOT AT ALL. The only call I received was to confirm my shipping address, not a word about buying anything else. My camera was shipped out the next morning (ordered at 8pm). When I received it and opened the box, the first thing I saw was the USA warranty card.

It looks like this is a small company, their online store has a limited number of brands but it seems like they are really trying to provide the best of what Nikon, Canon, and Sony offers.
The bottom line is: Great price, shipped on time, no hassle, and the only follow up call was to confirm the shipping address, no phone calls to sell you anything else.

Wieslaw Poplawski
Chicago"