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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2006-11-19

"Easy to order. Product Key Code arrived promptly in email. Product CD arrived with the Haupage TV card that I ordered. "

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Verified
5/5

2006-11-08

""

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Verified
5/5

2006-11-02

"Arrived within the specified time. No problems experienced"

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Verified
5/5

2006-10-25

"This is a great piece of software that delivers all it says it will and more!
:-)
Ron Harman
"

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Verified
4/5

2006-10-24

" A good experience and a good value - can recommend highly"

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Verified
5/5

2006-10-03

"Overall the transaction went very smooth. I was kept up to date with shipping and tracking info. Turn around time was also fast, less than a week from placing the order to having product in hand."

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Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2006-09-25

"I ordered a wireless keyboard from them and was informed right away that it was shipped. The keyboard came promptly and was well packaged.

Happy overall with this transaction.
"

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Verified
1/5

2006-09-18

"Never buy anything from this company, they do not honor their rebates! Scam artists!"

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Verified
5/5

2006-08-01

"Quick, convenient, accurate. The free remote came withun a few days. Product and service were exemplary."

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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Being trustworthy
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Overall customer service
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Verified
5/5

2006-06-15

"I have bought Beyond TV (downloaded) and a FireFly wireless remote. I have received the remote by UPS ground after 2-3 days (in Canada). Everything was quick and smooth. "

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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
4/5

2006-05-31

"Sales customer support very helpful. Tech support very unhelpful."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2006-05-28

"Product arrived quickly, and worked as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Verified
5/5

2006-05-28

"It was a great experience, the purchasing and downloading of the program went without a hitch and the hardware product I ordered from them came more quickly than expected!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A