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1/5

2019-08-26

Charged card and never shipped. Unresponsive to inquiries

"On August 4 I ordered a skin for my macbook. On August 5, my card was charged... not authorized - charged. As in, the money was taken out of my account and given to Slickwraps.
On August 19 I checked my order. It was still "Processing." I used the online form to contact customer service to inquire about the status of my order. I received back a form letter email. This email informed me that:
A) I should expect a response in 2-3 business days. And
B) My order would take (at the longest) 6-8 business days to ship.
(From August 4 to August 19 is already 10 business days.)
Today, August 26 (5 business days from the date of the email), my order is still In Processing and I have not received a response from anyone at the company.
I called the toll free number listed for this company and got a recording that it is not in service.
I am smelling a big fat scam.
I'm giving this company one chance to fix this error, contact me, and ship my order. If I have not heard anything in 24 hours, I will dispute the charges and file complaints with the proper authorities and government overseers.
I found two phone numbers for this company. One is toll free and not in service. The other is a local number which is a Google Voice number that no one answers. SCAM ARTISTS
"

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5/5

2019-08-05

Best Customer Support

"I am Satisfied by the Customer Support of Slickwraps. They are helpful."

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5/5

2017-04-26

The Bad Reviews you see on here are FAKE from a Slickwraps competitor

"It was exposed that dbrand's uses fake accounts to leave poor reviews about Slickwraps. They were exposed on KEEM for making bot accounts to attack Slickwraps. "

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1/5

2019-07-30

Terrible Customer Service!

"Customer Service is bad!
I ordered the product on Wednesday, I spent $8 and decided I wanted to cancel the initial order and place a larger order that included the same stuff as the $8 order. I sent them an email 30 minutes after I placed the $8 order and then I placed the more expensive.

Two days later they ship both orders and didn't cancel the first. Didn't even reply to the first email. Their response when I received both orders and told them the first should have been cancelled was that I can send it back to them on my own dime and they will refund the money.

After reading on their website that if you send them an email within an hour they will cancel the order; and then for them to just ignore that emai. That is terrible customer service; now I have doubles of crap I don't need and it isn't worth paying $4 to send something back to get $8 in refund.

Terrible customer service.
"

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5/5

2019-07-29

Happy with my Retro Skin

"Slickwraps Retro Skin is the Best Skin. It looks very Beautiful and the quality is Dope."

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5/5

2019-07-19

Best Skin!!

"I’ve had this several weeks now and it is the best skin yet for me. It continues to stand up to everyday abuse at work."

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5/5

2019-07-19

Like the Skin!!

"I like the skin, definitely recommend, does have scratches from use but better on the skin then my phone, that’s what it’s there for after all."

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5/5

2019-07-19

Great Color!!

"Love the skin. Easy to grab and great color. So far has protected my phone from some mild drops."

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5/5

2019-07-19

Nice Looking!!

"Perfect match, great protection, and nice looking. Provides good feeling very recommended."

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5/5

2019-07-19

Good Quality Skin!!

"Phone fell quite a few times and it has survived. Great protection without the bulk."

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5/5

2019-07-19

Durable and Snug!!

"Great skin! Durable and snug, but still easy enough to take off and put on. Still crystal clear, no yellowing. Would definitely recommend!"

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5/5

2019-07-19

Highly Recommend!

"I LOVE the skin. I've dropped my phone so many times and so many times the skin protected my screen and phone from scratches and bumps. Amazing and would recommend."

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5/5

2019-07-19

Great Protection!

"Fits well a bit hard to get the skin off phone but it does what should do protect your phone."

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5/5

2019-07-19

So Beautiful Skin!

"The skin is so beautiful I love it so much! Very durable and awesome for showing off the phone. It didn’t make my phone feel big or bulky at all."

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5/5

2019-07-19

Durable Skin!!!

"Simple, clean, durable - that’s all I ask for in my phone skin and this checks all the boxes"

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