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0.00/5
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Verified
1/5

2008-06-18

"Worst shopping site ever. Bad customer service, delayed shipment. Charge shipping twice. I would only recommend this site to my enemies. "

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Verified
2/5

2007-12-02

"I have 2 months waiting for my order... DO NOT BUY ON SKATEAMERICA.COM!!! they do not have phone number and they give me default FAQ answers everytime i wrote them... "

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Verified
2/5

2006-10-06

"Wow, lets see, I ordered about $450.00 worth of skateboard stuff from this online vendor. I must say, customer service is HORRIBLE. First off, there is no phone number to contact them. You must use their quirky customer email program. Quite frankly it sucks. On an average it takes about 3 or 4 days for someone to email you. Half the time I sent them emails, the response I got was your email was responded to and the problem solved. Horse Pucky! I finally got a phone number so that I could place an order. Luckily the real people are friendly and will help you. I made an order on September 08, 2006 and I still haven't received my whole order. It is now October 06, 2006. Half of my order shipped last week and I was expecting my whole order. When I opened the package, the invoice said that the other half of my gear hasn't shipped yet and it will soon. That same night, I got an email saying the board I ordered was not in stock and they gave me some other choices so that my order could ship that same day. So I called to talk to somebody. After calling about 30 or so times I finally got through. I changed my order but I still have no idea if it has shipped like they said it was going to! I am going to call in a couple of minutes! On the package I did receive, it was packed very well. My biggest gripes, horrible communication, slow response with slow shipping. If you have time on your hands then order with them. If you don't stay far away from this place. I am going to leave the customer service phone number so if you need to talk to someone you can. Just remember to dial the extension or the call will direct you to their website and then hangup. So here it is Skateamerica customer service phone number: ***-***-**** extension 5020. Also if you do a search on Google about www.skateamerica.com, you will see several forums which rate this store very poorly! "

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