"The product was unavailable, so I had to cancel my order....."

"Great way to send gifts to the UK relatives from Canada---Very friendly and efficient customer service! Every year!!"

"Very impressed with the service. Excellent job."

"Excellent website, good service, very customer focused, no problems at all and would not hesitate to recommed this company at all."

"Overall good experience. Our friend will have a Merry Christmas."

"Somewhat dissatisfied as the website showed a product in stock that was in fact unavailable from Single Malts' source.
On the other hand, "Kat" was extremely courteous in dealing with me and refunding the purchase."

"Very good. Very fast shippment"

"It just works like a e-bay purchase. Now i just have to taste the good thing."

"Very good service well packaged and arrived on the expected date, will continue to use."

"not competent, nor very intersted at tracking inventory - it may say in stock on website and not be in stock. Even after raising issue with company and getting refund (which was fast) - website still days later says "in stock". Whiskey exchange a much more competent and reliable company"

"Very pleased with the service provided. Easy to order and pay securely online."

"I'm very satisfied with your customer service and yoyr delivery. Kind Regards Hans Kronvall "

"Dear Sir / Madam,

Single malts Direct, have given me an excellent service and the products are well informed and very detailed, and highly professional in dealing with customers like ne from Singapore.

Keep Up wiith Your Excellent services.

Thank You
Best Regards
John Nathan Jaan
Singapore."

"Happy with the efficient use of my time - no redirections to other websites.
My overall web experience with Single Malts Direct was very good.

However, the accompanying Distillery Map appeared to be one that was taken from a wall, as there were tears on the back of each corner where tape had been applied."

"Excellent. The tasting notes are a good guide to the things I am likely to love and want to try.

Delivery is very fast and the goods very well packed.

When in doubt, the young lady on the other end of the phone line was knowledgeable, helpful, and a delight to talk to."