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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2005-12-05

"GREAT experience.

Next day shipping. Shipping cost at actuals. Good Customer service follow-up (with name to contact). Decent website. Good selection of phones and accessories. Best prices. What more do you want ?

Full marks.
"

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5/5

2005-11-17

"Really great shopping experience. Simoncells had the lowest price AND great service - I made an error figuring out how to use the phone and they waled my through the entire process.

Highly reccomend.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-11-15

"great place to purchase phones at cheap prices. When I made my purchase online I put in the wrong exp date. I wa called withing a few hours, fixed it over the phone and 3 days later received my phone. Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
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Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2005-10-28

"I bought a Motorola V635 from here. Great experience. First of all their site was the cheapest, even compared to ebay sellers. There shipping cost was also very good compared other online cell shops who charge $30 for ground shipping.

Now here is the good part. Customer Service. I needed the phone shipped to a different address because it was a gift, so i called my credit card and added an authorized address. Then i contacted simoncells by phone, it went straight to a rep who gave me the instructions on how to do this. she was very nice, and assured that it would not be sent to my billing but to my buddies address.

A day later i get an email confirmation, and later another email with a tracking number from ups letting me know that i should expect my phone soon. Lo and behold the phone was shipped to my buddies address.

The phone was brand new unlocked and exactly as described. The site said that the manual would be in german, but my friend got 3 copies of the manual. one in english, one in italian, and one in french. So im not sure why the site says to download the manual. Everything was packaged properly. I will definatly order from these guys again, i was a little worried at first because there is only 1 other review of this site, but after reading on some celluar forums i found that these guys were right on target. Thanks simoncells!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-08-04

"I purchased a Jabra bluetooth earpiece at simoncells.com, with the lowest price I could find on the net, and it was delivered in 5 days (counting processing) after selecting UPS ground.
The service is professional, and you receive the item you have ordered.
Prior to this purchase, I had bought a Motorola V635 unlocked. It came brand new with all the accessories as well as with a power outlet adapter (the phone is for the UK market).
i highly recommend this web site for cell phone related purchases.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site