"I also Ordered on the 25th of august 08 and never recieved anything . Went to my bank and they say its to long ago to collect ,but if the ATF is behind this we can sue them and get more than our money back. As well as sue the company. We might make an attorney richer but I think it would be worth proving a point and putting up a fight not to mention ,showing everyone out there what the ATF is all about when it comes to your personal money,This is just BS. I do know alot of tv reporters who would be interested in this one...."
"I was a once-monthly auto-ship customer. The September 2008 order was debited from my checking but I did not receive any product. I e-mailed twice by no reply. This month that debited by check 15 times - at $187.14 each - that's $2,807.10!! No product, no email replies and their voicemail box is full. I called the bank and reported them. I may be out 3 grand!"
"I was a first-time customer of this business. My check cleared 8/27/08, rec'd email that order would ship 9/01/08. Since I never rec'd product and got no response to emails nor phone, I did a search and found that ATF had raided him for violations on product he purchased from Costco. I order Seneca's so my brand is not in question, that I know of. However, I'm out the money so far. I contacted my bank and requested a "charge back" on the EFT they did. Don't know if it will fly since he's been closed down. But better to try than be a victim of fraud without a fight. I believe the tribal smokeshop should honor these orders since they got the money, unless ATF froze the bank acct. If they don't charge anyone, they will need to release this eventually."
"Ditto as above. My order was placed August 22, 2008, check cleared bank, I was notified order was shipped but hasn't arrived. Can we do anything? The have $386.00 of mine."
"I too am one of the regulars who has been using Silver clous for about 6 years. Never a problem until now. There are thousands of us that are being screwed out of our money. However after researching this today, it appears that we aren't being taken by Silver Cloud but rather the ATF who is sitting on everything. See the quote below about my last scheduled shippment. the funds were removed from my account on 09/05/2005.
"This email is to let you know that your recent order (id:VRFD2E279A6D) with Silver Cloud Smoke Shop has been processed and is due to be shipped today 09/09/2008."
Does any one have any idea about we should proceed to try and get our money back or the product we paid for?
"
"Be careful and check your bank statements and credit card statements. This company is still taking in money from customers. It cost me $32 to stop payment on their last withdrawal from my account. "
"aft raided them 9-26-08--silver cloud smoke shop."
"The invoice above confirmed the shipment of my standing twice-monthly order after payment cleared. I have been receiving regular shipments for more than two years. No sign of shipment, no return of emails, no answers to phone calls. Be aware that Sun Cloud Smoke Shop, who share a similar address, may be affiliated."
"I had placed many orders too and no problem, all of a sudden same as other review. Took my money, shipped nothing, won't answer email and won't answer the phone. DO NOT ORDER!
Follow up, found out ATF raided the place a couple weeks ago. No arrests yet, but seized computers etc. "
"It has been 2 weeks since I placed my order and 10 days since they received money from my bank to cover the order cost. They have not shipped the order, do not answer their phone, and won't respond to emails. I have been a customer for 3 years and now they take my money and run. I would suggest NOT doing business with this outfit."