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Verified
1/5

2024-04-03

Horrible, misleading, predatory service department

"I purchased a brand new 2024 tacoma in February. Had electrical issues in 750 miles. Took the truck in for service and they just cleared the trouble codes without doing any diagnostic evaluation. Went out of town for 2 weeks and came back to more trouble codes within 75 miles on the odometer from the last visit. This time they actually did troubleshooting and found I need a new part which would be in in 5 days…that was 11 days ago. Was told there were no loaners available so I do not have a loaner car. Am pursuing a repurchase under TX lemon laws at this point as there is no repair in sight and zi can’t see paying for a broken truck. "

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Verified
2/5

2023-07-12

I have no idea what is happening to my order.

"I have no idea what is happening to my order. It shows pending and they want a review? I don't get it. How about telling me if the item has shipped or how long it will sit in pending status. "

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Verified
5/5

2023-04-21

service

"great service was great very fast shipping"

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