"Shawn the resolutions specialist did a fantastic job in resolving an issue with some outdoor chairs we bought. His customer service was wonderful and very much appreciated."
"I am a designer and needed some appliances for an outdoor kitchen. Dom was eager to assist and made sure I had all the necessary parts and accessories for my install. There was one hitch in the transaction, but he addressed it quickly and professionally. I will be back."
" I started out looking at outdoor kitchens and dreaming of some day having my own.
Shoppers choice and Bar-B-Que Guys have helped make that dream closer to reality!
First with great prices and then with great People who have assisted me from purchase to delivery.
Their Service Representatives follow through and do just what they say they will do!
It is a pleasure to work with a company that has the customer in mind and will spend all the time that is needed to make you feel asif you are realy important to them and not a person to get past for the next one in line.
Thank You, My Business is Your Business from here on out!
Best Regards, John Waugh
"
"I placed a phone order with Stacie. She was very helpful and answered some questions I had. She also provided information that will help me save on future purchases. All in all, it was a great experience."
"Great selection and wonderful customer service. Thanks"
"When I got ready to make my purchases for all of the items in my outdoor kitchen I had a couple of questions so I called and talked to Stacie. She answered all of my questions and placed my order and it only took a few minutes. Thank you Stacie for your help and patience. "
"I don't usually fill-out online surveys, but I wanted to recognize Dawn, of ShoppersChoice.com. Her friendly professionalism made buying a gas log set from GasLogGuys.com a painless experience. She was knowledgeable, answered all my questions, and handled the transaction smoothly. Thanks, Dawn!"
" I brought a pizza oven with one year warranty from shoppers choice. Upon receiving the oven from the manufacture, I discovered that the oven only carried a 90 day warranty. Within 6 months the motor on the oven was broken. I contacted shoppers choice and made contact with Emily. Emily resolved my problem and with 2 weeks, the manufacture of the pizza oven replaced the motor. Emily from shoppers choice made constant contact with me and displayed a very positive attitude. It's always a good feeling when you know that the product that you purchased from shoppers choice has people standing by your side and is more than willing to give you more than 100% service. Great job Emily!"
"Could not have been easier
My questions were answered and order taken promptly and efficiently"
"After FedEx broke our gas logs during shipment, Shoppers Choice was very fast in giving us a refund. I wanted to get replacement gas logs, and Megan went out of her way to get the gas logs, making my total experience of shopping with Shoppers Choice great! "
"Megan was very helpful she looked up my past order to see if my new purchase would match the kingston set I previously purchased. I was very pleased with her service and she was very nice."
"Excellent response and service. Thanks."
"Megan was great got me answers with a good attitude, made it all simple if i were in you're town she would be working for me"
"Great experience calling & placing order. Meghan was very nice, professional, helpful & thorough. She was easy to understand, hear & she communicated well, unlike many situations when calling some place to place an order or if needing customer service assistance. She also seemed knowledgeable about the products which was helpful, as well as reassuring to us. The overall experience was great!"
"I would like to express my sincere thanks to the dedicated and highly professional customer service team player by the name of Tara (who smiles as she talks I'm sure) .
Your company should be very proud to have Tara as an employee.
David Marschall"