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5/5

2004-05-28

"While attempting to check out, I repeatedly received messages that the transaction failed, with the reason code that they could not connect to the AmEx server. While still in checkout, I attempted to call the company at 1:35 pm on a regular Friday workday. Their answering machine responded each time that they were closed. I would be cautious of someone whose servers cannot reach Amex and whose answering machine indicates they are closed when called during normal business hours. I left my phone number for a call back."

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Is easy to do business with

Verified
5/5

2004-05-25

"Outstanding transaction -- prompt service. The first place to stock a new product I had been looking for."

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Overall web site
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Speed of web site
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Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2004-05-22

"Smooth interaction, excellent vendor. Purchase arrived sooner than expected. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Resolving problems
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Verified
5/5

2004-05-20

"Incredibly fast shipping. Order arrived in less than 48 hours from ordering online. Product is exactly what I ordered and price was good. Will order from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Overall web site
Web site being easy to use
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Verified
1/5

2004-05-20

"Placed order for webcam. Received a phone message asking me to call them back. I called back, their office was closed, so I left a message. They did not call the next day, so I called - again the office was closed - I left a 2nd message. Never got a reply. A few days later I checked order status and they had cancelled my order. I emailed them to complain and they said I never called them back. I told them I did call back twice. They never replied and never reinstated my order. STAY AWAY from this company!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-14

"Once again, we chose ground shipping and still received the product the next day. We are extremely satisified with the product as well as the service."

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Is easy to do business with
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Is committed to quality products and services

5/5

2004-05-14

"I purchased a Canon Photo Printer from this seller. The overall experience was excellent and satisfactory in every way. The goods were brand new and arrived in the sealed manufacturer's box exactly as described and in good condition.
I had searched the web extensively before the purchase and I found their price VERY competative. I odered this item by telephone after getting information from their web site. Their order confirmation by email was effectively instantaneus. It seemed to be automatically trigged by the order entry. I could track the shipping through their web site but they also supplied (on their web site) the carriers tracking number so I could track it independantly. I got the tracking number the next day but when I looked it seemed as if the product had been shipped with in a very few hours of the order being placed. Although the shipping was by ground it arrived VERY quickly. (Within two days)
It appears that they have several shipping locations arround the country not all mentioned on their web site and that they have the ability QUICKLY to find the product in the warehouse nearest to the customer and ship from there. This results in a very short shipping time or at least it did so in my case.
The whole transaction was efficient and pleasant and every thing was exactly as advertised. I would, and have, ordered again from this shipper.
"

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Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-05-13

"Fast Shipping! Item arrived as per its description."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Verified
5/5

2004-05-13

"I ordered a Kodak 6000 Dock for my Digetal Camera on May 3 I recieved my shipment May 5. I ordered from Shopperwhiz and paid a few dollars more because Shopperwhiz had a better rating from other buyers than the lowest price seller. I am very pleased with the quailty and service from Shopperwhiz. I will pay a few dollars more and deal with a company that provides quality and service.The lowest price is not always better.
Ben-- AZ
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
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Making decisions on their own
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Verified
1/5

2004-05-10

"BEWARE!!! NIGHTMARE!!!BEWARE!!BEWARE Paid $1024 for TWO Archos AV320 units and only recieved ONE. Contacted them right away and they said they would "take care of it". Two weeks pass and I call them back and they inform me that their investigation shows that TWO ITEMS WERE SHIPPED. It has been many months since this nightmare and SITUATION HAS NOT BEEN RESOLVED. THEY STOLE $507.00 FROM MY CREDIT CARD!!!"

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Is easy to do business with

Verified
2/5

2004-05-10

"Disappointed... Their fraud protection goes to the point of violating customers private information. In order to request priority shipping, you need to fax them a copy of your driver's license, and both sides of the credit card. Credit card, fine, but I am not comfortable sending my drivers license to any company that requests it. Since it wasn't a personal purchase, I was able to work out a way around it, but had this been for personal use, I would be concerned."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service resolving problems
Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-05-07

""

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-05-07

"I ordered the new Canon i9900 Photo Printer on Tuesday May 4 and requested the ground shipping which should have been 5-6 days. I was simply amazed at how fast I received my order. It was at my door on Thursday May 6. Kudos to this company. I would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-06

"It took about 24 hours for the order to get started. Then arrived pretty fast. Only had 400 miles to go. Would order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A
Overall quality of the company
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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MHG
5/5

2004-04-28

"I had purchased a Fellowes PS60C-2 Paper Shredder, on 04/27/04 (Tuesday) at 2:00 PM and opted for the Ground shipping. I received the product in good condition the next day (Wednesday)via Fed-Ex by 2:00 PM, an unbelievably fast delivery time. They also had one of the lowest prices available for this product, with very reasonable charges for Ground shipping. Update: I have placed a second order from them with the same Ground shipping option selected, and the product was delivered again within 24 hours."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability