"Good luck if you need to return something, This company fails miserably at customer service. I ordered a set of floor mats for my Chevy Silverado. The price was good and the shipping costs were reasonable. The products arrived in two boxes and the front mats were much smaller than I anticipated. These are supposed to be winter mats and are smaller than the factory mats. The box for the front mats was damaged when it arrived so I went to a local UPS store, paid for a new box and had them shipped back in one box at my expense. My return was denied because I did not use the box they came in! This was a plain brown box...that came to me damaged. I was told the mats could not be resold since the box I used did not have the factory sticker on it. I am now stuck with a set of mats I cannot use because of the poor packaging used in the first place. If it was so important to use the same generic box from the factory it should have had an outer box to protect it during shipping.
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"Nice job. Purchase processed quickly, order and shipping information provided each step of the way, and products received on time."
"I am new to this website, and I have to say it was a pleasure. Great prices and, most importantly, fantastic customer service. I had a few questions/concerns about my orders and they responded quickly, professionally, and with the customer in mind. In today's world, many companies forget that it is the "service after the sale" that keeps people coming back. The folks at Shopchevyparts.com understand that an they have a customer in me for as long as I own a Chevrolet!! Kudos to their entire staff!!!"
"Good website to use. Quick reponse. Filled order and shipped within a day. Received several friendly emails from 2 people. Shipping cost for the items that I ordered, was a little out of line, however."
"Very helpful on the phone and made sure I ordered the right items and part numbers. Will definitely recommend."
"Great experience. I tried to order the same item from another website first and had all kinds of trouble, so I did a search for what I was looking for and this website came up. Same product for less; friendlier website...what a find! I'll be back. Item arrived quickly and expertly packaged. Thank you!"
"Good product. Good delivery. Shipping too expensive; only saved about $3.00 over local purchase."
"Site was easy to use. Item descriptions, pictures, and specifications accurate. Shipping reasonable and fast."
"It was a pleasure doing business with them! Fast and Reliable service."
"Great job of delivering what was expected in a timely manner."
"Excellent, Carl L. is very customer friendly, has the answers when needed. My future 1st choice."
"Good customer service, I called before placing the order online to confirm I was ordering the right part for my vehicle and they were very helpful."
"Wrong part was shipped. Talk to Mr. Cary Laurenson regarding to it, waiting for him to email me a copy of shipping slip to attach to the package to return it.
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"I am happy with everything."
"The parts were located, prdered and delivered. Very easy experience and I will not only recommend your site but be a return customer as well."