"I love being able to call and get a stylist to help me on the phone!! Shipped out same day received it onetime for my vacation"
"Great selection and great sales!! I got a coupon code on retail me not and got 15 percent off my whole order merchandise was shipped same day. "
"I had a terrible experience with this company called shop splash. Please my advices to online shoppers please beware and stay away from this company. I made a purchase in July 16, 2013; I bought Alexis Clark Pant for $225.00. When I received the pant I couldn't wear it because of sizing issue, and I immediately called the company and told them the problem I was having with the pant. The owner agreed that I should return it which I did but refused to refund my money till today (01/06/2015). She told me the only thing she could do was to issue a store credit. The pant was sold within 2 weeks of my return. It's being almost 2 yrs and I can't find anything that I like on their website. Aside from finding something cute on the website, the prices of their products are ridiculously expensive for some cheap looking products.
My advice to online shoppers is to beware, and don't fall into the same pit I fell into. I just feel like the owner is dubious and their customer service is nothing to write home about.
"
"I was always fond of splash and am a usual buyer at the shop. However, a recent experience I had at the Marina Mall branch of Splash left me Extremely disappointed and not wanting to return to the store again.
I had purchased 3 formal shirts as a gift for my husband on their recent offer. Unfortunately, my husband did not like the print of one of the shirts and we decided to get it exchanged. We were first of all sent to Shoe mart for all Splash Exchanges and then were introduced to the Splash Supervisor, who scrutinized the shirt, asked us if we had "washed it" and pointed at a mark behind the collar and said he will not exchange it coz he wont be able to sell it to another customer. Its funny, they have damaged items on sale (which once bought, they claim that its the customers who stain them) .. Who would really open the packed shirt and check the back of the collar for a stain when purchasing an item? We trust the brand, so we dont. But I guess we wont trust anymore henceforth and neither would we most likely return for another purchase!"
"Splash is an online boutique offering designer clothing, so their price range is quite high for an online bargain shopper like me.
DISCOUNTS AND PROMOTIONS
The good news is that they have some really good discounts on a good number of items in their sale section. For example I got the Itsy Bitsy Crochet Bikini by Beauty and the Beach for $39.00 when its regular prices is around $85.
BILLING AND SHIPPING
No problems with international billing and shipping, though it would be nice if they took Paypal.
Good shipping rate with USPS First-Class Mail and delivery confirmation. I used a non-US VISA credit card and shipped to Texas.
TAXES
I was not charged any tax.
CUSTOMER SERVICE
Good customer service too - I inquired about international billing and got a reply pretty soon."