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Verified
3/5

2012-05-05

"I agree that their customer service stunk. But, I did get a good deal on my digital camera. It was 30% less than anywhere else. It's interesting because I always look up an online company's BBB rating before purchasing, but I didn't find this company listed."

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1/5

2002-11-11

"I had purchased a Digital Camera on November 4th, 2002 on their website. I couldn't find them as sellers on your site so I thought that they might be legit. Unfortunately I found out that these guys were criminals and they used to known as Sharper Digital.com. I would like to go into detail but I'm so frustrated an angry at this company. They have hung up on me on numerous occassions and have failed to respond to my emails. I have contacted my credit card company and let them know about these criminals. Stay AWAY"

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Value the company offers
Is consumer focused
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Is committed to quality products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Customer service making decisions on their own
Customer service being easy to reach
Overall web site
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1/5

2002-04-04

"Whatever you do, stay clear of this company. They may advertise at times with the lowest prices, but they do not belong being in business. Terrible customer service, unprofessional invoices, shotty follow-up and a belief that if they don't don't reply to you via their email then maybe you'll go away. Not to mention that they have a history with Better Business. Spend a few dollars extra and take the time to do a good review of the vendor you end up dealing with. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use