"Part of my order did not arrive. I called customer service and they got the remainder of my order shipped out quickly."
"I received my order in a timely manner. It was exactly what I wanted. "
"I am very happy that I received my order for difficult to find parts I needed "
"I could not find the parts anywhere else and was surprised how quickly they were delivered. "
"I was looking for a specific fabric patches and this was the only place that had them. So I appreciated that"
"Timely delivery - thank you"
"I recently ordered the universal organ needles size 12 an 14 for my home serger sewing machine . After replacing both needles it runs more smooth."
"Yes I gave her a name. Like sewing on the machine. Quite and easy to use. One thing I don't like is that it is a procedure to clean the bobbin box. To take out the screws. Which are so small to get out and in. I would like to know a easier way to do that. The machine is very pretty. Thank you. "
"Fast delivery, rush fee for shipping was actually pretty reasonable. Part was correct, very happy they were here for me when I needed a new part in the middle of a big project."
"I contacted customer service and they were very helpful and enlightening in showing where to go on the website to guarantee the machine parts would fit my serger. I am very happy to have my Serger in working order once again afer so many moves."
"I ordered hard-to-find bobbins for an older Viking machine. My order was fulfilled promptly and correctly, and the bobbins fit perfectly and are of good quality."
"I called with concern about bobbin case I received. Person would hardly let me get a word in. She kept insisting that it was correct and that there was a statement about the fact that I might not get the one I had gotten before. She made her point and mine was not heard. Not sure I will order again. "
"I have once again found Sewing Parts Online to be very helpful in getting several items to me quickly, one of which is a replacement foot for my Elna 730, that I had broken. I appreciate the pricing, as well.
Thank you for professional business practices. I will order again, no doubt.
Barbara"
"Received my sewing machine extension table today and it’s great! Customer service was excellent when I contacted them about the status of my order. Very pleased with this company!!"
"I really like shopping here. The customer service is on point. I called the store a few times, before purchasing my items and everyone was so helpful. Then I purchased my sew machine, and for got to check something and I called, a reall nice man answered and got me squared away. I wish I remembered his name. "