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Product & services pricing
1.88/5
Chance of future purchase:
1.25/5
Shipping & packaging:
3.13/5
Customer service:
3.13/5
Return/Replacement policy:
0.00/5
Verified
2/5

2024-05-03

No response to inquiries..

"Title says it all, after two inquiries I gave up on them responding. The phone number given is a google voice number, what kind of business does that?
"

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Verified
3/5

2024-04-12

Concerned

"Response & follow up to 2 voicemails & 2 texts virtually non existent. Had to follow up with phone calls twice on back-to-back days to order a part."

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Verified
1/5

2024-04-12

Faulty Material

"Bad motor from the start, but I had to purchase a new one and had to pay for hours of installers time to chase it down. Not happy with Seawater Pro. I don't even know if it will work once I get the new motor."

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Verified
2/5

2024-03-28

Uhhhh. Hello….

"Have yet to receive my order…"


Verified
2/5

2024-03-21

The chair!

"The chair ad is overwhelming. We spent more time trying to click the ad away as we did shopping sometimes exiting completely from the site to make go away "


Verified
5/5

2023-12-30

Fixed my error!

"I ordered the wrong filters and at no expense I was sent the correct filters. Awesome customer service"

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Verified
5/5

2023-12-28

Great Support

"Needed an emergency repair part while in the Caribbean. Great people and great response! Up and running in no time!"

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Verified
4/5

2023-12-08

Piranha watermaker

"Overall great experience, visited the facility, Mike was very helpful, was able to pick up the water maker on site. The only downside was needing a few additional fittings for my installation & being asked to pay for those fittings. I assume if we had known the exact fittings needed when we purchased the water maker (ex. 90 degree elbows rather than straight connections) they would have been included."

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Verified
5/5

2023-11-22

Always the best customer service! Knowledgeable and prompt.

"Excellent customer service."


Verified
5/5

2023-10-24

Top notch

"Excellent product and top notch service. This is the second watermaker I’ve bought from them."

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Verified
5/5

2023-09-29

Great product!

"Great customer service! Highly recommend!"

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