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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-11-05

Halo…I’m satisfied with the service .

"It’s the first time I buy with you guys it’s very good. Thank you."


Verified
5/5

2023-11-01

Easy part order

"Very easy to order exact part I needed and they checked that it was correct for my model and year"


Verified
2/5

2023-10-28

Website is stupid

"As I entered my data I was told that the last seven of my VIN were incorrect even though I checked them three times then I was told that my email was invalid and then it said it didn't like my credit card number but continued anyway."


Verified
5/5

2023-10-27

The little mini that could.

"Thank you to Ryan Mapes for the quick response. Very professional and helpful in my part search. "


Verified Seattle MINI Shopper
Verified
1/5

2023-10-24

Don’t completely trust what your told

"Asked on a specific part and was giving wrong information and got part that wasn’t correct and to return it you get charged shipping and restock fee. Don’t trust the parts help completely or it will cost you !!"


Verified
4/5

2023-10-23

Mini Parts easy

"Very nice parts catalog with vin verification for correct parts. NICE prices!!"


Verified
5/5

2023-10-20

Recommended MINI parts supplier.

"Friendly and helpful employees. Fair price. Well packed. Thank you. "


Verified
5/5

2023-10-17

Excellent customer Service

"Answered question quickly"


Verified
1/5

2023-10-11

Online program is terrible

"The computer wanted to argue with re the VIN i entered, said it was invalid"


Verified
5/5

2023-09-15

Superb customer service

"Allie was fantastic. She verified my order against my VIN and let me know that I had ordered the wrong part. She then conversed with me as I worked through why the pictures of the correct part did not look like the part that's actually in the car.

In the end neither of us was certain, but I let my order stand on the theory that when the engine was swapped in this car, it was replaced with one that *does* need the part I ordered.

All in all, this was maybe the best customer service experience I have ever had.

Thank you Seattle MINI and thank you Allie!
"


Verified
5/5

2023-10-08

As always, Excellent service!

"Order was sent with expediency and accuracy.
Allie is always very helpful!
"


Verified
5/5

2023-10-02

Parts for Wind Deflector for Mini Convertible

"Everthing was great, except for shipping and handling, product was $13.95 and shipping was $12.95 less than 3 hours away. Part was exactly what I needed to make system whole again. Thank you much, was an easy experience. Have bought multiple unique parts here."


Verified Seattle MINI Shopper
Verified
5/5

2023-09-26

Exceptional service

"The parts department person was very helpful finding the correct part for my vehicle. Efficient and friendly. My new parts supplier ."


Verified
5/5

2023-09-24

very convenient

"It was easy to search and identify the part."


Verified
5/5

2023-09-20

Fast

"Fast shipping and good quality parts "