"I placed my order with ScrubShopper since the web site seems to be better than many of the other scrub sellers on the internet. I placed my order on 4/11/11 using PayPal. I e-mailed them the next day since I had received no confirmation of my order. I got a very cold response from Customer Service the next day saying that they would send out another confirmation. To my relief, they did. I now had proof that I ordered something. Three weeks later, there was no product so I decided to give them a call. They didn't seem to have my order, but after putting me on hold for 15 minutes, they found my order. They apologized and said that the scrub set I ordered was not in stock, but that they would send it out right away. They offered to refund my shipping cost as a consequence on my inconvenience. I wasn't expecting this, but it was a nice thought. It's now June 2nd and I still haven't seen my scrubs. But I do have a tracking number, so I know they are coming. I don't think I will order from them again. Almost two months have gone by since I ordered my scrubs and I am still waiting. I sure hope they fit!"

"Do not order from this company. Had to call several times for order updates (ordered 8/26) and was given different information (basically lied about the status) on each occasion. After my 3rd call (order had been misplaced), I was assured my order was to ship that day but it did not. You would think at this point they would make sure that order shipped out if it was actually found as the rep knew I was upset on the poor handling of my order. I was assured it would ship that day and I would receive a tracking number. By Monday no tracking number was emailed to me so I made my 4th call (9/13), was told it would ship today because their shipping department was too busy on Friday (my 3rd call) to actually ship it too me even though I was assured by the previous customer service rep it would ship. At this point after talking with the rep, I decided to cancel as I felt the rep was irritated with me and I would wait another week to only find out that my order would either not arrive or the wrong items would probably be sent. It sounds like they have a poor management of their distribution centers. If YOU decide to order from this company be prepared to be disappointed! All in all the customer service reps are defensive of their company and will tell you what you want to hear to get you off the phone. "

"Fast free shipping that exceeded my expectations. Good prices too."