ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

5/5

2017-07-02

Amazing!

"The package came very fast and everything worked out perfectly. I highly recommend this website to anyone who needs to repair a car scratch. I will buy again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-03-20

THIEFS

"Ordered product 6 weeks ago and still have not received my products, or a refund. They also do not return any communication when trying to contact them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-02-26

Terrible customer service

"Placed an order on December 26th, the same day we decided to go with a larger amount. Contacted them via email & their response was that I would have to wait until I received it in order for me to send it back & get the items that I wanted instead. Mind you they had not even sent it out yet. I spoke with someone from customer service & he said no problem we will send you the correct items just send back the items you originally ordered. The items were returned after receiving them a month later & still have not received the correct items. It has been 2 months since the initial order & nothing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-02-13

Horrible service

"I ordered a product and they never sent it, they don't answer phone or call back, they have a email on site that says they reply within 2 hours but that's also not true. They never even sent me a email when I bought the product and never gave me a tracking number, so much for products being shipped within 48 hours like the website says. I highly recommend you shop somewhere else and don't waste your time with this company. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2017-01-19

Terrible Customer Service

"Ordered something that was never sent even now after 4 months. They don't answer phones or email. Terrible company!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-12-04

Refuses to respond to calls and emails

"I must have called this company (voicemail only, they never pick up) 5 times. I have sent multiple emails. No response. I ordered a can of paint, which now almost 2 weeks later shows "label created." They never shipped it but they charged me. I'm going to my bank today to see if I can undo the charges."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-13

"Good customer service. Ordered a repainting set, the clear coat spray bottle had less weight than expected, received a reply by email promptly and was sent a replacement within a week. Product worked well as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-08

"Although I followed the instructions to the tee and was somewhat disappointed, I would like to highly compliment the seller for backing up their guarantee, and for their customer service who were considerate enough to get in touch with me and explain why some car colors may be affected, which I greatly appreciated. Additionally, though I did not ask for a refund on their product, they did offer a money-back guarantee, which I truly appreciated. Knowing that they believe in their products and back them up, I will definitely do business with them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

  • 1
  • 2