ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.73/5
Shipping & packaging:
4.64/5
Customer service:
4.34/5
Return/Replacement policy:
3.50/5

5/5

2018-09-25

5 stars

"Very happy with stock purchased, delivery prompt, order well packed , easy to order on line ,prices excellent , couldn’t ask for more . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-23

Absolutely fantastic

"Love scrapbook.com!!!always great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-07-09

Great ! !

"This is a great company with a good selection of products. They always ship as soon as they process the order. Their website is easy to use and they are good to let you know the status of your order via email. They have a wish list so if you need to wait to order the item you can use your list to place your order. I would recommend this company to anyone who is a scrapbooker or card maker."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-21

Awesome

"Quick shipping and excellent prompt customer service. I accidentally ordered something I didn't want and customer service responded promptly to my request and changed the item to the one I did want before it shipped! Thank you"


5/5

2018-09-21

Nice ink caddy

"Swift and smooth transaction. Caddy was packed well for shipping. It's well constructed and was easy to put together."


5/5

2018-09-19

Item received

"Delivery was fast . Items are exactly as advertised! Well packed! Thank you!"


5/5

2018-09-18

So happy!

"I just got my order... Looking forward to try each product!!!! I love your store! thank you so much!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-17

Everything went smoothly

"Got my package on time, all was good!"


5/5

2018-09-16

Totally Satisfied

"I placed an order on a different website the day before ordering from scrapbook.com. This was my first time and the scrapbook.com order came in just a few days and the other order took two and a half weeks! I will definitely use scrapbook.com for my online ordering every time now!
When I opened the package the packaging was impressive. They used cellophane bags and extra cardboard to protect the items and keep them flat. I was totally satisfied with my order!
"


5/5

2018-09-13

Love shopping with you

"Thank you for another lovely shopping experience. It is always a pleasure doing buisness with you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-12

Love this store

"Perfect as always, always find what I need & want.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-09-07

Product great, shipping not so great

"I really like using this company but do not care for their shipping practices. I ordered a single, flat stamp. It was shipped in a box which was large enough to hold at least 4 dozen similar stamps! The shipping charge was as much as the stamp, if not more! The stamp could have been put in a padded envelope for half the cost. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-09-06

Service

"Parcels always packaged well and received in quick timing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-06

Cutest stsmp and die set!

"Thank you for quick shipping and we'll packaged items. This Lawn Fawn set with the add-on slider due is a must for Lawn Fawn lovers. So cute and versatile. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-05

I love scrapbook.com

"Amazing products! Great prices! Fast shipping! "