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Verified
5/5

2015-12-05

"Item was a great price, arrived quickly, and matched the description in the listing."


Verified
4/5

2015-12-05

"Great description. My son loves it! Thank you"


Verified
5/5

2015-12-05

"I bought a few times and always been easy to order and they fit the kids I was worried at first that they wouldn't because I couldn't try themy on first. The added bonus of a gift card from target was also nice. "


Verified
5/5

2015-11-02

" Best fundraising program we have ever used in our school. The clothing that I have purchased is very nice, too!"

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Verified
5/5

2015-10-30

"I purchased a few things for each of my kids using their custom collections feature. Its nice because it saves my preferences and then I don't have to re-filter each time I come back - they even put picks for me in my kids' sizes on their homepage so its tempting to buy again :) I got nice brands, good quality, and I like it because I feel less guilty than buying new in a retail store (wasteful).

We also did a lost and found drive for my daughter's school and they earned $300 without having to do anything! So we are doing a school-wide drive now to see how much more we can earn. I have had a great experience with the fundraising coaches who have been helping to make the process easy for us.
"

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Verified
1/5

2015-10-28

"I ordered 6 items with sign-up and referral credits that were shipped in 2 packages. The packing slip for the first package listed 3 items but the package contained only 2 items. I figured the packing slip was in error and the missing 3rd item would be in the second package. The second package arrived a few days later. Lo and behold, the packing slip listed the last 3 items from my order and again, contained only 2 items! So in the end, I received only 4 out of the 6 items I ordered. It's astounding that in the hundreds of packages I've received from orders in recent years from various online stores both big and small that the first two with missing items are from the same store."

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Verified
5/5

2015-10-22

"September 22, 2015
That's the day I first learned about Schoola. I have never seen an organization like this before. One that cares about giving back and not all about making a profit. I am a mother to 4 children. It has been such a blessing to be able to not only provide for my family but also several others. I have earned over 7,000.00 in Schoola credit in less than a month. I have ordered nice name brand clothing that families were extremely grateful to receive. I have received over 50 packages I am extremely satisfied with the items i've ordered from Schoola. I am often left speechless because of how beautiful they are. On last week I received an item that had a Hole in it. I called Schoola to let them know about the issue and they immediately corrected the issue for me. I've received nothing but awesome customer service since day one. Because of Schoola I'm earning money for my children's schools and I've even started a drive where the parents can now participate in giving back. Thank you so much for this movement. I'm so grateful that Malala had so much determination about receiving an education.
"

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Verified
2/5

2015-10-08

"I tried to find information on schoola before ordering but couldn't. It was cheap and despite the no returns, I assumed the given status would be correct. I ordered only new and good items. However, I received multiple items with stains, holes, or completely worn out. They not in any condition to be sold. I wouldn't order again because I don't trust them and there was no recourse when the items were not as described!"

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Verified
1/5

2015-09-23

"Below is an email I sent to Schoola after my last order. I received no response. I can't recommend this company to anyone. They have messed up too many times.

To whomever this may concern:

I want to fill you in on my experiences with Schoola so far, so that hopefully your company can take this feedback and make some improvements.

My first experience with schoola was during a time you were running a deal with a $15 credit for signing up and free shipping. This was a compelling enough bargain to get me to try Schoola, so I signed up and shared my link and had two others sign up also from my link. The items I receieved were all in great condition, except that one of the items was the wrong item. When I wrote to you about it, you gave me a free credit. Great, no problems. Then I heard from one of my friends who signed up that all of the items she received were in terrible condition, even though she had selected only "good" condition clothings. She told me they weren't even in good enough condition to resell or pass on to anyone else.

I ordered again with a free credit. I received my items, but one of the items I received was what was supposed to be a t-shirt. It was very clearly a pajama shirt. The kind that is non-flammable. There is no reason that you should be selling a pajama shirt as a t-shirt. It's very very easy to tell that they are pajamas. If you want to have a section to sell second hand pajamas, great, but please sell them as a full set and clearly labeled as pajamas. As it is, it went into the trash because I had no use for it and it cannot be sold to consignment stores around here.

Later I received a message from you guys that I had 40-some dollars to use in credits. Great! Except that I didn't, and somehow you had sent me that message in error. I wasted a significant amount of time filling up my basket only to find I had no credits, and I really wasn't wanting to spend my own money at the time. You did give me another small credit to use, but by this time, I'm wary with how many mistakes you've made.

My last order I somehow had another credit and free shipping to use, and ordered a couple t-shirts. They came and were in great condition- yay! However they are ruined because you guys decided to put tags through the shirts, leaving sizable holes in each one. Sad :( Why, why would you do that??? If you think they need a tag (they don't) make sure you're not ruining clothes by jamming it through the actual material and make sure you only put it on the tags inside the clothes.

The good in this is that I've spent almost no money with you guys, because of taking advantage of all the free credits. The bad news for you guys is that I will never be compelled to spend money with you based on all of these previous problems. You stuff is not priced all that well compared to consignment stores in my area, and I would frequently have to pay shipping on top of it. I'm taking a big risk not being able to inspect the clothes in person and then even if they are great clothes in good condition, you guys are ruining them with your stupid tags. I also cannot in good conscience recommend your company to anyone else.

I like the idea behind Schoola, but so far, your execution has been severely lacking. I hope you can take this criticism and make some positive changes to improve your business plan and provide a better experience for your customers.
"

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Verified
1/5

2015-08-26

"Deserves zero stats. The website is terrible. Clothes are labeled incorrectly, bald head in a few, no way to track your orders. The clothes stink. My first order had 2 items missing with no explanation and a shirt that was supposed to be a child's size was a plus size woman's size. I called and complained and was given credits. So I use those credits and order again. That shipment had the same exact problem as the first: mislabeled shirt, stinky, and missing items. "DAWN" once again gave me credits and said the missing items were on the way. Foolishly I ordered one more time with credits. Weeks have passed and I have not see the missing items or my last order. Thus time I emailed them. The response took 2 days and apparently Ms. DAWN lied to me about my missing items because there was no explanation just more codes. They claim my last shipment was delayed. I should have been notified of this a long time ago. Take your business elsewhere. This company doesn't know what they're doing and doesn't really care. "

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