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Verified
1/5

2010-12-17

"I placed an order for two digital cameras and my impression of this company through this process is NOT FAVORABLE. After ordering from their site because the cameras were about $100 cheaper than anywhere else, I get an email stating that they needed to speak to me before processing the order. When I called, the salesperson told me that I did not order the batteries when I ordered the camera and that they would be about $100 for each camera – good Lord, this is like buying a car and then being told after agreeing on the price that the keys are $1000 more! I have never bought a camera from anyone that did not include all the basic items needed to make the camera function. Nevertheless, the price, including the battery, was still within reason of other prices that I had found, so I went ahead and placed the order, which by the way, had no charge for shipping. After the cameras were shipped, I received a final statement showing that the price had increased by another $59.88, with that charge being for shipping insurance! What part of this am I missing? I agreed to a charge of $0.00 for shipping and then they hit me with a $60 shipping insurance fee? I could have had it shipped next-day air with FedEx for less than that!

These practices are very shady indeed. I will NEVER visit this company again due to these dishonest practices.

Thanks for nothing…

"

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Verified
4/5

2010-12-17

"After I placed an order with this company I had some reservations about my order. I decided to voice my concerns and decided to write a letter about my shopping experience and posted it online. After posting my comments I received a call from a representative who was proactive in working towards a solution that would make me happy. He offered me three different options, all of which would work towards resolving my issues. I selected the one that worked best for me and after I had made my choice the rep informed me that he would also send a filter for the camera. We had already resolved my concerns and was not completely necessary. Nonetheless, it was a goodwill gesture which I appreciated and has made me rethink my opinion and shopping experience with this company. In short, the way things look right now; my view is that are trying to do the right thing for its customers."

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Verified
5/5

2010-12-17

"Great prices, great packages. My sales representative Stephen was very helpful and knowledgeable about every product I asked about. Their aim is to please and they succeeded. I highly recommend this company because I'll be shopping here again due to the fact they have earned my confidence and their prices are EXCELLENT! "

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Verified
1/5

2010-12-15

"These people are SCAMMERS!!!! They will not sell you the product for the price listed. BAIT and SWITCH. Good reviews here are fakes. They are written by empoyee's. Didn't even ship my product until I put in a compaint with credit card company. No tracking number like promised. Credit Card Company looked into it for me, and confirmed that they are indeed SCAMMERS! Got my money back. DO NOT WAISTE YOUR TIME!!!!! Multipule complaints against them with the NY Attorny General, Justice Dept., BBB. Very unknowlegable salesmen. Tried to tell me that the Nikon D3100 was a better SLR than the d90. The 3100 is only a entry level SLR. There are maney sites to find complaints against them. Do your research. DO NOT BUY HERE!!! You will be sorry."

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Verified
4/5

2010-12-12

"50805-S 12/2/2010 douglas Ground 12-15 Days Backorder
Wow! what an eye opener. Talk to the wrong man and your order goes south in a hand basket. After my initial disappointment I received a call back from Steven who went the extra mile and then some. He explained the problem of hiring and training new associate which was the cause of my purchase being derailed. By the time we finished and temperatures lowered, I had what I wanted and I felt obligated to rewrite my review. Steven pulled this one out of the fire and resuscitated the deal. Well done Steven.
"

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Verified
5/5

2010-12-11

"i'm in the process of completing my order."

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Verified
5/5

2010-12-09

"Customer service was great. They resolved any issues that I had Promptly! "

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5/5

2010-12-01

"***** (5 stars)
I ran into issue regarding a battery I needed for the Canon T1i body I have ordered. The representative was very helpful with advice, and later also willing to change my order after I have changed my mind on opted not to purchase the battery from them). Very good customer service.
"

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Verified
5/5

2010-11-30

"For the holidays I wanted a great camera at a great price, as well as great service and information. I found what I was looking for with saveheredigital.com. They were informative and were able to answer any questions I had, plus they got me the products quickly. Even after getting my product from them, I had a question and they did not hesitate to help me. Whenever I want to upgrade parts for my camera, I know I will buy from them again without question! Thanks guys, great job!"

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5/5

2010-11-28

"Costumer Service was fantastic. I came across a few bumps in the road when finalizing this purchase, but the staff were very helpful and made the situation much clearer for me. Very accommodating, and very willing to make the situation for me. Thanks "

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Verified
5/5

2010-11-26

"I received excellent customer service from this merchant."

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5/5

2010-11-24

"i got canon 7d from them a month agow, now 480ex flash. good price, good experiense buyng on line "

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Verified
5/5

2010-11-24

"Well my over all review of this company has just been great, i saw a few reviews on this site which worried me a little , but the rep explained to me that they had just started with this site which i can understand , i orderd a lens for my wifes birth day last week and it came today as expected no hidden charges no bait and switch like the last 5 places i went to before, the rep was very professional , the part i really liked was he wasnt pushy , he did his job and me asking 40 questions he took the time to really answer each one,

so if there was a higher rating i would give it.







Thank You agian , you made my wife really happy.

Al
"

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Verified
5/5

2010-11-23

"I knew exactly what I was looking for, did an internet search and found that SaveHereDigital had the best price. Not only did the have the best price BY FAR, but they were also doing giveaways. Free Tripod, screen protectors, etc with every order, and other promos.

I did some research and found they had both good ratings and bad, which made me hesistate... but their price was just TOO good. Trusting my credit card protection, I gave them a chance and am thankful I did. The service was friendly, it arrived exactly when promised, it was exactly what I ordered. I even ordered a buy 1 get 2 free on extended batteries (that's right, 3 for the price of one). AND even after they had my order they included a free charger. I am VERY VERY happy with them and will be recommending them to others.
"

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Verified
1/5

2010-11-22

"Terrible service and experience... Feel cheated..."

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