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Verified
3/5

2021-12-10

Good way to make savings but some glitches…

"As a returning customer, I didn’t succeed to use a former account which I used already twice .
When I got to payment … I hit a wall and couldn’t go through … even with the “help” of the bot or real guy… I needed to re-register with a new Email … to finally get my software… Having said that price is competitive and download process pretty smooth.
"

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Verified
5/5

2021-11-20

Excellent Customer Service!

"I was unable to download the software I had purchased. After trying to solve my issue online, I called customer service. Daniel was so friendly and helpful! He took the time to understand the problem, he knew how to fix it, and he stayed on the phone with me until the issue was resolved. Throughout the long process he was reassuring and patient. Thank you Daniel! "

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Verified
5/5

2021-11-01

Excellent service

"Good service. The activation codes was sent out very fast. Installation and entry of activation code was simple and didn't have any problems at all. This is the second time I have used their services and will continue to use them again."

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Verified
5/5

2021-10-23

Jesus is AMAZING

"My mother gave me the website and thankfully I also had Jesus as my support and he was super helpful, swift, lovely chat exchange, patient, and simply ON IT, highly recommend him, one of the best support chats I've ever had."

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Verified
5/5

2021-10-16

My second purchase of software

"Purchased Office for Mac for new computer, and when I needed to upgrade the operating system on my old MacAir, I needed a newer version of Office as well. The first purchase was easy and a good value, so I purchased again. "

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Verified
1/5

2021-10-04

Don’t do it

"Paid $169 can’t download
No registration number
"

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Verified
5/5

2021-10-04

The best!

"I am very pleased with my purchase and the service. Daniel helped me until my Office 2019 for Mac was installed. You guys are the best!"

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Verified
5/5

2021-10-01

great service

"
I was unable to install microsoft word for Mac. Tech service tried their best, but I could not open the program. Daniel from tech called and tried to walk me through the process. I still could not do it as my computer was missing a certain element. He then took control of my computer and zipped around the screen and presto there was the program. He opened it and checked to see all programs were working properly and now I'm all set. Without his assistance, I never could have done it. A good company to deal with. Barry
"

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Verified
5/5

2021-09-25

Fantastic

"I purchase through BrandSmart and I’d recommend them for appliance purchases.
My new LG stacked WD is so quiet the person I was on the phone with could’t hear the washer running. The dryer gets my clothes dry faster than my previous Samsung ever did.
"

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Verified
5/5

2021-09-23

Helpful chat

"I spoke with Jesus, he was beyond helpful. "

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Verified
5/5

2021-09-18

Stress-free download

"Instructions were straight and simple. Dowload was seamless. Thanks for making life easy for me.
Stephen
"

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Verified
5/5

2021-09-16

Help installing Microsoft Office

"I was helped by Jesus, who very calmly walked me through the installation for Microsoft Office; he even did a remote access to my computer and did what needed to be done! such a great experience.
Thank you,
Ade Richardson
"

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Verified
5/5

2021-09-09

Great company with great customer service

"I bought a software package from Savonit. I found the download easy and when I ran into trouble due to user error (rookie mistakes I made), the customer service people were extremely helpful. I'd buy from this company again in a heartbeat."

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Verified
4/5

2021-09-05

Good customer service; no thumb drive yet

"Had good help from "Ray" in customer service online. He ended up sending me my download link manually when the system couldn't seem to do it. He was determined to help, and I appreciate that. My only negative is that I haven't received my backup thumb drive yet, and in fact got a system-generated email wanting me to buy another one. The USPS is kind of slow, so I haven't given up hope."

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Verified
5/5

2021-09-04

Good deal on software

"I was looking for one application and was upgraded to a suite so I thought that was a great deal. It too about 15 minutes to have the transaction approved and to download the software. Good customer support, too. "

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