"Similar to another reviewer, I found their shipping service to be unsatisfactory. After getting confirmation of my order, I never received shipping or other status on my order. After 10 days I sent email asking if the product was shipped or on back-order. The next day I received email updating the status to shipped. Clearly, my order had not been pulled until I sent the follow-up email. Although the status indicated the item was shipped, it wasn't. They had created the USPS shipping label and sent a tracking number. It's been two days now and the post office has still not received the item from SatPro to forward to me. "
"great price on a new trolling motor good service fast shipping"
"Purchased Satellite system for my Boat had some issues they resolved my issue over the phone."
"Paid for a satellite finder on 15th March, paid $28.50 for "2 day shipping" . After 2 e-mails to Satpro, they finally sent me a tracking number.
Meter is not due to arrive til April 4th, which means they only shipped it today.
In my opinion this is underhand, as they've had my money for 20 days. Plus when I buy a meter to aim my tv satellite, I don't want it 20 plus days later, I want it soon, especially when I pay nearly 30 bucks for shipping.
Terrible service !"
"I just wanted to say I just had a great experience with Satpro.tv. On Jan. 2, 2014 at 8:00PM CT I placed an order for their '18 RV KIT', an 18" DirecTV SD portable dish with tripod, mast, cables, compass, bubble level, ground stakes and a satellite strength meter. It was delivered on Tues. 1/7. I set it up per their instructions, pointed the dish with the aid of an app on my iPhone and less than 30 minutes later from when I began I was looking at terrific satellite TV, albeit in SD as expected, on the DirecTV D12-200 receiver in our travel trailer parked under a cover near the house. I anticipate being able to do it even faster next time. I plan to keep the LNB and the LNB arm bolted together onto the mast and remove only the dish from the mount and the mast from the tripod. I plan to use wing nuts in place of standard hex nuts to secure the dish to the mount, negating the need for tools except where needed. The tripod is sturdy and the entire assembly as a whole is secure once put together and anchored to the ground with the supplied stakes. Although not a lab test, it survived a week of almost non-stop 20-30 MPH winds, rain and temp drops in the single digits without a hitch. The ONLY problem I had was that the short jumper RG-6 cable from the dish to the male-male coupler (where you plug in the furnished satellite strength meter when aiming the dish) had a tiny, almost non-existent hex flange to grasp with your fingers and try to push into a weather-resistant female 'F' connector with rubber grommet on the LNB. I e-mailed Customer Service, Jose responded the same day and within 3 days I received a replacement 6 foot RG-6 jumper cable with larger hex threads like the commercial type (like DirecTV would install) and it worked great! These not-so-nimble 65 year old fingers had no problem with it. Anyway, just wanted to say that what I bought was a great value, was delivered quickly, works great and my only issue, which was a minor one, was resolved quickly. I have no problem recommending them and will gladly patronize them again should the need arise. "