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Product & services pricing
0.00/5
Chance of future purchase:
4.78/5
Shipping & packaging:
0.00/5
Customer service:
4.69/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-04-29

Excellent

"Excellent service , online good price and fast delivery, "

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Verified
5/5

2024-04-01

Easy Transaction

"Great experience. Offered a great price with fast shipping! Thanks!"

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Verified
5/5

2024-03-20

Prompt

"Reasonable prices and speedy delivery! "

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Verified
3/5

2024-03-17

Parts

"The young lady who helped me was terrific. She was service-oriented, took her time, looked up the order, and explained the reasoning for the delay. Unfortunately, the initial person at the counter left a long-lasting wrong impression. Before asking for any additional information, he asked if I had received the second email. I wasn't sure what he was referring to, so I showed the email communication from the dealer. He asked for my name and punched it into the computer. He said my part wasn't there, then walked to the backroom. I wasn't sure what to do next, so I waited. The young lady came out a few seconds later. As she was helping me, I heard the clerk in the backroom bragging to his other coworkers about getting rid of the line quickly and "kicking them out." If the gentleman is the face of your parts department and is careless and callous about dealing with your clinical, perhaps it may not be a bad idea to provide additional training in customer service and customer etiquette. Nevertheless, the young lady who was there was amazing and helpful. I hope she is the face of the parts department. "

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Verified
5/5

2024-02-10

Jack was a great advisor,

"Jack was an EXCELLENT service advisor, the shuttle lady was exquisite, and the overall service was impeccable."

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Verified
5/5

2024-01-14

Great prices and service

"Thank you for the great prices, quick and friendly service."

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Verified
5/5

2023-12-22

Good service

"I live in Texas and I had to order the parts for my vehicles because the service here in my city is not good"

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Verified
5/5

2023-11-24

Best online option for OEM/Toyota parts!

"Quick shipping, great price and OEM product as expected!"

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Verified
5/5

2023-11-07

The gentleman was very respectful

"I had a wonderful experience speaking with not only the mechanic but the sales giving me facts and honesty. I was very humbled giving me suggestions and ideas instead of trying to take my money."

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Verified
5/5

2023-11-04

Best dealer I’ve been to

"I was struggling to find a Tacoma for work and finally found one here. Osana was very helpful/professional, best customer service! Everything was done online just went to dealer and truck was washed and ready.
There’s no game price, the price they advertise is the price you get!
"

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Verified
5/5

2023-11-03

Polite and quick

"Answered all of my questions"

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