"I would give this company two thumbs up, I ordered a tuner for my husbands guitar on Saturday night and had it by Tuesday. They did EXACTLY like they said they would.
Terrific Company
Debbie Sanders"
"Very quick service, everything in there exactly right, fine prices, easy-to-use Web site. Very satisfied."
"Same Day Music provided excellent service. The products I ordered arrived promptly and the ordeing process was clear and efficient."
"did a good job.....thanks......shipping could have been a bit quicker but all around good job"
"Very good prices. my items shipped and arrived promptly. Well packaged. Professional."
"Very good service, very good prices, OK thank you
I will recomend you. Todo muy bien, muy buen precio y calidad, seran ampliamente recomendados.
Alfredo Paniagua"
"Unbelievable service. They live up to everything they advertise. They beat a competitor's price for my order and shipped the order within hours of me ordering it. The next day, my pedal arrived at my door, ready to play. Fantastic business."
"I was very pleased with this product. It was shipped promptly and was in perfect condition upon delivery. The price was great and I am totaly satisfied with my purchase! I would definitely buy from this retailer again!"
"The initial order was shipped promptly. I decided to return an item to exchange for another item and that's where the trouble began. The item was shipped back via Priority Mail and since it's just in the next state (from NY to NJ) it should have gotten there within two or three days at the most. A full week after shipping the return was acknowledged. I then received an email stating that due to a scratch on the unit a 20% restocking fee was imposed. Amazing, since I double-boxed the item to be sure it would arrive safe and it was in perfect condition when I shipped. Here it is several days later and the exchange item still hasn't been shipped. So, although they have great initial shipping, if you think you might return the item I would think twice about ordering from this company and go with a company like www.music123.com"
"Good mail order company, imo. Iodered a Drive EA30VR amp. It arrived two days after I had placed my order (I live in MA and amp came from NJ). I returned the amp because it had a bit of hum to it, not bad, but still enough to annoy me. I had it replaced by a Vox Valvetronix AD30VT. Again, the service was FAST. I am pleased with this Vox amp, and SameDay Music did their part well. I was prompty refunded for the Drive amp after they had received my return. I will look to SameDayMusic again, if I should decide to buy music related electronics in the future.
Glenn Civello"
"fast shiping,excellent service,very pleased,will do business again with this company"
"As advertised, product shipped the day I ordered and arrived 2 days later. They also had the best price."
"I am so upset.
Gave this store 2 chances and they failed.
First time I ordered a Behringer DEQ2496 and I received a very old version of it with the software so far from be right that was almost funny. I call them to let them know what happen and the answer was " Sir , you can upgrade the software yourself!" after I paid full price for it and not "B stock" price!!!???!!!
Second chance: I ordered a Behringer DSP2024P and after a week waiting for them to ship the item the order got canceled. The reason I was told is that I did not give them the right CVV number of my credit card, but strange enough they were able to charge me right away. They had my money for a week and never shipped the item and at the end they cancelled the order saying that the DSP2024P was not longer available. I went to their web site and the item page says " IN STOCK ". You tell me.........."
"I ordered a Hercules guitar stand with free shipping on Sunday and receieved a confirmation e-mail soon after. In it was a link to an order status page that shows when your order is approved and shipped. The page told me my order shipped on Monday, but it didn't give me a tracking number. However, I received the package the next day (Tuesday). It was sent UPS ground from New Jersey to Baltimore, MD. The stand was in the manufacturer's box, which was wrapped, although a little loosely, in bubble wrap in a larger box. New as advertised, and shipped very quickly."
"Avoid these clowns.
They do a credit/debit card approval before checking stock.
So if it turns out they don't have it in stock, you won't be buying it anywhere else as they have a hard hold on your money for 4 days.
Very unprofessional.
After I complained, they tried to blame my bank, then promissed to fax a cancellation of approval to my bank to drop the hold. 3 days later and still no fax.
It is pointless talking to customer service if they don't keep their promises."