"This is the first time I've ordered from S.A. Technologies. Their website is very informative. Although they don't sell the cheapest memory, I was not looking for cheap memory. I felt their price was reasonable, and the service was excellent. The new G5 arrived today, the memory is installed and working. If you need memory for a new computer, or just need to upgrade your existing computer, give these guys a try!
Just purchased a couple more memory modules, these are for an Acer tablet. Again, a flawless transaction. The sales rep I spoke with at S.A. Technologies was more knowledgeable than the service techs at Acer. S.A. helped me find the right memory and shipped it right away. These guys are the best!"
"I purchased two RAM chips from SA Tech at a computer show in Oakland. The chips turned out not to be as advertised (I thought I was buying PC3200, CL2, but when I got it home, the SPID reported PC2700 CL3). I exchanged the first chip (keeping the second one for later exchange so I could use my computer), and they sent back PC3200, CL3. They claimed when sending it to me that it was CL2, but later said they had knowingly sent the wrong RAM because "it seemed like you were in a hurry." I am currently waiting for them to phone and say they have the correct RAM in stock, and it's two days past when they said it would come. It has been almost a month since the computer show, and a week since I contacted them about the first return being wrong. They have a strict no-refunds policy, which seems to extend even to their mistakes and/or fraud.
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Update as of 9-29-2003:
They went one more round sending me RAM that did not work in my system, and when confronted again, they STILL refused a refund, despite the fact that they still did not have the RAM they promised. I demanded a refund in writing. Still no word back. The Better Business Bureau contacted them on my behalf, and they never responded. They (the BBB) recommends small claims court, and I'm deciding whether it's worth my time. Avoid this seller!"
"Great place for hard to find memory products. Had memory for my RAID controller in stock and ready to ship.
A totally painless transaction."