"If ordering online and the shipping of your purchase goes well - excellent - you were lucky! If something goes wrong - this company does not have consumer-friendly customer service. The shipping manager is rude and does not properly handle the correction of the problem. The store employees try to help, but their hands are tied with online purchases and customer "no-service" policies.
We received the incorrect size and we were made to go out of our way to receive the correct ones, and then they did not ship them in order to arrive when needed. Check BBB. Beware!
"

"SPC Sports has a great price on a bat I ordered, but I mistakenly ordered a bat that wasn't legal for the league I play in. I emailed them as soon as I realized my mistake (shortly after I placed the order) and they canceled my order without a problem. They had great personal service by canceling my order, instead of telling me it was too late, like a lot of companies would do. Next time I need to order the RIGHT bat, I will definitely be checking SPC Sports. (I placed the order on the site "hotbatdeals.com," but the order confirmation I received was from spcsports.com (Hot Bat Deals), so my review deals with spcsports.com)"