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Verified
1/5

2014-11-18

"Never received order. No response from SJ. Appears to be a scam."

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Verified
1/5

2014-08-25

"These people are not real. Their non-toll free number is out of service and the toll free number goes to voicemail. The recording even says that this is a normal business practice for them. They also do not respond to email queries. My credit card was charged the day I ordered and 5 weeks later I have received nothing. Went to my CC company and they will remedy the problem. Do not buy from SJ Telecomm."

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Verified
1/5

2014-08-06

"This company took my order on 7/10 and are telling me on 8/6 that they are waiting for the item still, motherfuckers, scumbag ass ripoffs. The people who gave 5 stars must own the company."

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Verified
1/5

2014-05-20

"Horrible service. No one answers the phones. They did not ship for 2 weeks after I ordered a simple item. I am guessing they don't have anything in stock but order it from China and then resell. I received the "order has shipped" with tracking information (after multiple requests) the same day as I received the order. Horrible customer service. Took 12 days to get the order from Ohio to Illinois. "

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Verified
1/5

2012-10-24

"Stay away from this business, it's a scam, they wil charge your credit card on placing order and provide no order number nor will cancelling after 4 months of waiting you will never see a refund."

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Verified
1/5

2012-01-24

"Terrible! Ordered headset in early December. Got an email a week later that said it would arrive on Dec. 26th....okay, not in time for xmas but fine. It's January 23rd and I check every week and I'm always told it will ship next week. I finally cancelled my order today. Worst part - they charged me in early December and have been holding my money hostage!"

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Verified
1/5

2012-01-03

"Horrible! I ordered items that were in stock according to the web site on December 8th. Did receive a prompt order confirmation. Didn't hear anything after a week so I emailed them; received a reply that the items would ship before the end of the month. Today is January 3; no product. Emailed again and said if the items weren't already shipped, cancel my order. I did receive confirmation that the order was cancelled.

"

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Verified
1/5

2011-12-23

"Me to them:
12/19: ordered DLink Systems, DLink DCS-5610 QTY:16 @$614.42 each.

Them to me:
9:06 am
12/20: Hello, and thank you for your order!
Sorry for the delay in contacting you, we were verifying our stock and determined that we have 7 of the item you ordered available, then we can not fulfill this item any longer. The replacement is the DCS-5605 and the cost on that is $794.25 each, but we can do a discounted rate of $750 each. Please advise how you prefer to proceed. We can fulfill the 7, or we can do the 7 plus the remainder in the replacement. Let us know either way and we will get you an updated invoice for you to approve, or more information on that replacement item if needed.
Sincerely,
Jason

Them to me:
9:95 am

Ok. One more issue, on the original 7 we would need to adjust the cost on those to $660 each due to having to use an alternate vendor to source this. This is essentially our break even cost, so let us know if you agree to these terms. We can do the total order for 7 for a cost of $4636.95(includes the 16.95 shipping).
We will await your final approval, then proceed accordingly. Sorry for these issues!
Sincerely,
Jason

Me to them:
12/22
8:01 am
I ordered 16 originally from your website. You let me know that you would not be able to honor those 16 and let me know that you had 7 at a cost of $614. I agreed to that. Now you tell me the price is going up $45.58 for a total of $319.06 more? You should send me the cameras I agreed to purchase at the price you quoted me. Your website is still offering them for the $614.42 and it says you have them in stock.

Them to me:
8:04 am
I understand your situation. We have removed the item, but for now can only do those 7 at the increased price. That increase is as low as we are able to go, but I can offer them at $740 each or cancel the order. Sorry for this.
Sincerely,
Jason

Me to them:
12/23
8:27
Your sympathy is appreciated. We will not be ordering these cameras from you.
Merry Christmas.
"

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Verified
1/5

2011-12-17

"My worst online shopping experience. They checkout process automatically adds an exorbitant shipping price to your order without showing you the cost first. Then a week goes by without a shipping notification, so I email them to ask what's up. 2 days later I got a reply saying the product would take another week to ship. I needed the product urgently so I asked to cancel my order and am still waiting to hear back..."

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Verified
1/5

2011-11-05

"Ordered parts online - 14 business days later, nothing. No customer service response. DO NOT ORDER FROM THIS SITE!
The "good" reviews at the bottom are fake generated reviews!
"

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Verified
1/5

2011-10-07

"BAD COMMUNICATIONS. POOR CUSTOMER SERVICE. NO LIVE PHONE.
I placed an order for some telecom parts through their yahoo merchant store. Even through the store sent an automatic response indicating order receipt and a URL for status, the status never changed.

Over the course of the next five days I sent emails and left phone messages trying to get status on the order. I finally gave up and had my credit card company stop payment.
"

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Verified
1/5

2011-06-21

"Ordered phones and was told they would ship. They never did...contacted the company and was told YES, they are in stock & will ship by end of week. Still didn't receive them. Contacted them again (btw..they don't answer their phones...EVER) and was told they were not in stock and would probably ship out by end of week. As you can imagine..my customer is not very happy with the 3 week wait & now I have to start from scratch! BAD COMPANY - BAD CUSTOMER SERVICE!!!"

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Verified
1/5

2010-12-22

"The had a great deal listed on their website, which was listed as being in stock. So I ordered. The next day, they emailed me, saying they couldn't sell it to me for the price on my invoice, but they could sell it to me for significantly more. When I asked why they couldn't sell it to me for the price listed on their website, they didn't respond.

Today, several days later, the original (cheaper) price is still listed on their website and it still shows the item as being in stock. This is what I call a scam, or more commonly, bait and switch.
"

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Verified
5/5

2009-11-03

"This company is great . Very prompt service . When there was a shipping charge issue ,I brought it to their attention and they immediately correct it and shipped my order. I was very impressed with the communication with them.I highly recommend SJ Telecommunications to anyone and everyone. I look forward doing business with them in the future."

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Verified
5/5

2009-08-05

"Got a new phone for my garage from these guys have purchased many items through great deals inc been very ahppy so far, keep up the good work!!"

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