"Ordered Oracal 951 vinyl in gold.... Immediately realized I needed gold pyrite.... So I emailed them immediately to no return email for days... Vinyl had already shipped but they still refused to recognized that I needed a different colour. After several emails this is what I get...Thank you for the response. Unfortunately, we do not offer to swap, sorry.
Thank you,
Collet M
Rvinyl Customer Service........ Although their return policy clearly states "we're happy to accept a return for a store credit, gift certificate or exchange" .... Don't do business with these people"
"Great wrap been using for 2 years now and will recommend a friend "
"Thank You for reaching out"
"I would have given this a five-star review however when I was removing the sticker used to hold the vinyl in place on the white roll the vinyl ripped so I have to hope that it will not interfere with my client's order. I originally thought I was missing part of my order until I realized the white vinyl was wrapped around the green vinyl. While removing the white vinyl from the green vinyl the sticker on the green vinyl was attached to the white vinyl and it caused a wrinkle in the white vinyl while trying to remove it as well. I believe i can get the wrinkle out without causing a crease. Overall product is as described shipping was excellent couldn't complain since it was ordered right before Thanksgiving and it arrived only a few days afterward due to the Holidays. "
"Sent wrong item, won’t give refund. Don’t buy from them!!!"
"I reached out and never received my product"
"there should have been a notice that the 3m pen would be needed and should have been directions on where the parts should go not to keep on guessing there were not enough parts to put the cup holder or console in the center there was nothing at all to put there when it should have been customer service is just no good not a nice person to deal with really rude said if I do not like product to send it back and they would give me credit on next purchase like that was going to happen but would not reimburse me"
"Loved the color and shipping came early. "
"Cheap film , hole in film when dirt placing on hood "
"worst quality tint, also wrong items sent and refused to pay for return shipping
terrible company to deal with "
"Matched my Harley Amber Whiskey perfect. Used on black tour pack to help it blend better with bike."
"Loved it. Got my ranger blacked out. "
"I believe it to be standard that a roll of this size should waver within a centimeter of specification. Unfortunately 66% of rolls I received do not fall within this standard. To say the least, I’m unsatisfied with the quality of work provided."
" Everything was easy and product works good. I am a novice using vinyl wrap. The product seems well constructed. "
"I got so excited when I placed the custom dance kit kit order for my Geo Metro and then Not so much when your team notified me that they could not design a kit for this model. But I’m happy with your customer service Notification and quick refund. Let me know if you want to try again.
Regards,
Robdedob
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