ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-11-28

As promised and more

"Sam told me I would receive the pad before the weekend, and we did. The pad is exactly as described. He gave me advice about checking the pad every month or so to make sure the wood floors are ok. It was a pleasure doing business with this company. I will recommend them to everyone. "


Verified
5/5

2016-11-26

stairway runner pad

"The product is awesum the service was fantastic "


Verified
5/5

2016-11-25

"The rug pads were just as described and am very satisfied with them. Work extremely well under my new area rugs. Shipping was prompt and great communication."


Verified
5/5

2016-11-24

Easy quick process

"This rug pad is great quality, no odor, easy to place on floor and works perfectly with my wool rug. Arrived on my doorstep, carefully wrapped, quickly after I placed the order. Will tell all my friends. thank you for a great product."


Verified
1/5

2016-11-22

Surprised!

"The pad came early, and I was so surprised and pleased. I already had my rug and so I was set to go!"


Verified
4/5

2016-11-18

Long wait. FedEx, against instructions, left the package on the doorstep without ringing us.

"Difficult to tell which side is up, since both sides are green and nubby. Also, I thought that the package would be delivered in a few days, as advertised, instead of 13 days . I could have gone to the store in San Francisco and bought what I needed the same day rather then wait so long. Also, it was specified that the mat should not be left on the doorstep by FedEx, and these instructions were printed on the roll. But they were ignored. We were home waiting, but our bell was not rung when the truck came. Luckily it wasn't taken by a passerby."


Verified
4/5

2016-11-14

Great pads but problem of dimensions

"The rug pads are great. My reservation is with the ordering process in which you can't enter the exact dimensions of the rugs. I ordered two rug pads. Because I could not find where to enter the exact dimensions of the rugs, I sent a note along the order with these dimensions but it was ignored. As a result one of the pads I received is too small. "


Verified
5/5

2016-11-09

Amazing quality rug pads

"The product I purchased is outstanding. I am going back for more. I am so glad I discovered them.
"


Verified
5/5

2016-11-08

Fixing my problems

"I had a problem with "moving rugs". My kitchen runners just would NOT stop walking all over my travertine floor. I ordered the "ultimate" rug pad from Rug Pad Corner last year for my kitchen area and although the write up about buying the BEST indicated that it would NOT move once put under the rug....it did. I was straightening the rugs at LEAST 5 times a day. It was frustrating. SOOOO....when I had to order pads for a new rug in another room...I decided to call customer service and talk to someone that KNOWS about rugs and rug pads. The gentleman I spoke to suggest adding "another pad" and he sent it to me FREE with my existing order. Well....it has made the problem ALMOST go away. I've had the second runner in place for 3 days now and it hasn't moved but maybe 1/8 th of an inch. I can LIVE with that. I'll use RPC whenever I need ANY rug pads in the future. Hard to find a company that actually CARES about your issues once they have made a sale . 100% SATISFACTION"


Verified
5/5

2016-11-07

Just right and on time

"Pad came in a reasonable amount of time, unrolled easily, fit perfectly, and had no smell. Glad I ordered from Rug Pad Corner!
"


Verified
5/5

2016-11-06

"This is the second time I have used Rug Pad Corner. I have always received a top notch product and excellent customer service. I will be using them again in the near future for additional area rugs on my hardwood floors"


Verified
5/5

2016-11-03

"My questions were answered by the person who answered the phone call, and the item was received faster than promised. I will definitely order from Rug Pad Corner again."


Verified
5/5

2016-11-01

Rare to find such reliable and helpful people!

"Starting my dialogue with Rug Pad Corner - there has not been delivery to Canada. They assured me that they work hard to make it happen, and indeed - they kept their promise.
The pads themselves are excellent (I chose Super Hold), and after using them I understood how inferior are the pads sold on the Canadian market (even in the best of stores.) I wish that the company will find a way to sell them directly in Canada and save for the customer the high delivery cost (that was for me higher than the cost of the pads themselves...)

Good work!

Thank you.
Uri.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-30

"I appreciate having the pads cut to size!"


Verified
1/5

2016-10-28

Very Nasty People atRug Pad Corner

"This is not a place that you want to deal with. They will not help you when the order is wrong and they are mean and rude. There are many other places to shop from -- do not buy from these people."


Rep reply posted 2016-10-31
A rep from Rug Pad Corner, rugpadcorner, has responded:

“Hello, you made a mistake with your order and when we offered to help you, you refused to follow our return policy. We actually waived part of the policy that states no returns on custom pads, yet you refused to pay for the return shipping, so you took it upon yourself to send in a negative feedback comment. We are still open to working with you, yet it is best if you understand and agree to work under store policies. Thank you”