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Product & services pricing
4.04/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.22/5
Customer service:
4.83/5
Return/Replacement policy:
4.25/5

Verified
5/5

2024-02-06

Beautiful statement piece.

"Beautiful ring! Exactly as pictured!! Huge statement piece!! "

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Verified
2/5

2024-02-01

Disappointed

"The amethyst earrings are not what I expected!
The stones are cloudy and lackluster and the setting looks cheap!
I guess that’s what I get for what I paid and it’s not the quality purchase I usually get …
So am am disappointed and hesitate to buy from your company again
Sorry!
"


Verified
4/5

2024-01-24

Excellent product, slow shipping.

"I purchased two items from Ross-Simons - a ring and an ear cuff. It was my first experience purchasing from R-S, and I was nervous about about buying jewelry online. However, both items were exactly like their photos and I was really pleased with my purchases. It was a very easy process, and I like how easy the website is to navigate. I have already placed a second order as a gift for my daughter. The slight downside is that shipping is a bit slow (both orders have taken a couple weeks to arrive), but that is simple enough to plan around. "

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Verified
5/5

2024-01-24

Jeweled ring

"Pleasant experience purchasing online. The ring is beautiful and nice quality."

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Verified
5/5

2024-01-16

Great Birthday Present for Granddaughter

"Shopping online was easy. Free shipping and Granddaughter loved the present"

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Verified
5/5

2024-01-14

excellent products and customer service

"The phone reps I have spoken with have all been helpful and informed. Shipping is incredibly fast. The value of their jewelry is unbeatable, imo."

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Verified
1/5

2024-01-12

Confused

"The experience I recieved was good customer service. They were friendly and engaged to my problem. The website was easy to maneuver. What I did not enjoy was the product itself. The quality seemed inferior. "

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Verified
5/5

2023-12-29

3rd time buying from Ross-Simons, it's all good!

"I bought a bracelet for my 17 year old niece for Christmas. She is into the wildly popular 2023 Barbie movie and adores anything pink and sparkly. Ross-Simons website was easy to search and find the perfect piece of sophisticated glitz in Pink Opal and Rose Gold. The package was shipped right away and I got the gift in just a couple days, well before Christmas and even faster than expected at time of purchase. My niece absolutely loved the bracelet. I have bought jewelry twice before from Ross-Simons. They have quality items for very fair prices. They provide consistently solid customer service. I am a fan."

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Verified
5/5

2023-12-27

Great company!

"First ordered from BabyGokd. Scam!!! Be careful when you order from Instagram. Ross Simons is a go to old reliable!"

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Verified
5/5

2023-12-10

Perfect!

"I needed a ring to match a specific outfit.
The ring is a perfect match to the outfit. Can’t wait to wear it again. Lots of sparkle and an excellent price!!
"

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Verified
5/5

2023-12-09

Delicate, good quality, beautifully designed.

"Enjoyable way of shopping on the web. Great products, great designs. I would certainly come back for more"

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Verified
5/5

2023-12-03

Delightful

"This is a delightful necklace! I highly recommend it."

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Verified
5/5

2023-11-30

Quality product and fast delivery

"I ordered a personalized piece of jewelry. The turn around was quick, the engraving was accurate, and the necklace is lovely."

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Verified
3/5

2023-11-27

Diamond earrings much smaller than I anticipated. Not really impressed with them.

"I ordered the earrings for my daughter’s birthday, but they really look cheap. Not satisfied with them."

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Verified
3/5

2023-11-20

Bracelet is too small

"I think the bracelet that I ordered is too small in three ways: weight of the chain is not substantial enough, lobster clasp was never able to be opened because it was so tiny and the length is just shy of being a fit. If any one of those things had lined up with my expectations, perhaps I would have a different story to tell. But, I sent it back. I could not even try it on."

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