"I had order a royal blue dress for a wedding but it never came in…. I thought I would wait to see if it will come in but it hasn't …. Vicky has been so nice to make sure I get my money refunded in a timely manner.
Thank you.
Ann
"
"I entered my email incorrectly and contacted ROSEWE and Vickie responded right away ."
"I saw the bathing suit on your site and fell in love with the style and it's in my favorite color. Ordering was easy, it took some time to get here but very happy when it came. Fits as expected, and I can't wait to wear it. "
"My experience was great but unfortunately, the item wasn't what I was expecting."
"I never give reviews but I paid $10 for shipping, it took a month to arrive, and when it received it, the bottoms were to small and top too big. So I decided to return item come to find out they charge 10$ for shipping label. Not even sure the wait for the refund is worth it at this point. Goodbye 40$"
"Vicky was very helpful in getting the correct refund issued back to my card. Thanks again."
"I wasn't satisfied with my purchase. However, the 4star rating is based on the great customer service provided by Sunshine in resolving the issues concerning the order."
"The service rep provided excellent service. The Representative was consistent, courteous, patience and extremely thorough with resolving my issue. This was the best customer service I have experienced in years!!!! Excellent*"
"I ordered several items and needed to return one. Sunshine worked with me until my issue was resolved. Now that I know I will be taken care of when I have issues, I feel comfortable to continue shopping here!"
"I will shop at Rosewe again!"
"My experience was great! Vicky assisted me and provided an update on when to expect my shipment with my new items. The response time was a quick turnaround. I'm always happy with my service."
"Shopping with Rosewe makes online shopping pleasurable. Sometimes items that I purchase online don't work out. Rosewe makes returns and exchanges easy. The representative Sumie answered my questions quickly and helped to make the return process go smoothly. Items arrived quickly. Great customer service! "
"A company is only as good as their product, people and customer service. Rosewe has all three. Thank you Jancis."
"Made a mistake with my billing and shipping address but Vicky reached out to me quickly and had this issue resolved swiftly . I really love that I didn’t have to continuously reach out for help. Definitely recommend Rosewe to all my friends ! "
"Pictures of merchandise are NOTHING like the cheep rags that arive after a month of waiting. The only thing longer than the wait for this crap is the additional month I've waited for a refund (after mailing items back the next day)."