"I am not happy. I ordered a color cartridge almost one month ago and still have not received it or had any response to several emails. If I do not receive my cartridge or a reply as to why it has taken so long, I will definitely take my business elsewhere and demand a full refund."

"Iam Just Starting To Use Your Cartridges And My Printer Keeps Telling Me That A New cartridge Has To Be Replaced and That This New Cartridge Isnt In The Printer.Please Tell Me If Thers Tape Or Some Thing Im Over looking. My Email Address is ****@**** Or Phone ***-***-****"

"Real service and great price. Ordered 2 Lexmark refills. Delivery was slow. One didn't work. Emailed Rolo and they sent a replacement without questions. Postal Service mangled the replacement cartridge, so I gave up and told Rolo forget it. They wouldn't. Not their fault, but they sent another anyway. Good attitude and service! Will order there again. "

"This seller just lost at least one customer! After waiting too many days to receive an order for HP56 and HP57 cartridges, I informed this guy that the HP57 was not functioning. I emailed him twice to request a credit or refund. NO RESPONSE!! (I also informed him, by the way, that a generic HP57, purchased at Office Max the next day, worked fine, so the printer is functioning.)Deal at your own risk with Rolo Ink!"

"I wish I could agree with other customers who have given Roloink a good review, but I can't. I made an order on October 10, 2008 and it is now October 22nd and I have yet to receive my purchase. I hate the USPS, why not ship FEDEX or UPS to be able to track my order. The ink will be dry when it ever arrives.
Elvis - Ozone Pk N.Y."

"The best seller! This is the second time I've purchased from this company. Good quality Inks, fast shipping and very honest company to deal with. Looking forward to my next purchase. Thanks so much!!!!!! "

"I have dealt with these guys many times. And every time I do, everything goes perfectly. Shipping is always on-time and packaged well. Shipping prices are inflated, but what flat rate isn't? And they made a good choice with USPS First-Class mail. Fast, and cheap!

Remanufactured inks are always working and in prestine condition. Never had to return one.

I have used their cartridge buyback program in the past. It is legit and I have always recieved the correct amount of money in a relatively quick manner.

I have personally talked with the owner of the small company - he has to be one of the nicest guys you'll ever meet. Very honest and business-like.

Don't let their primitave site and ISP email addresses scare you away. I'd rather do business with these guys than with a huge company that has a fancy site. Personal service at its best.

I have never ahd to use their money-back guaruntee, but I am sure it works inferring from other experiences at RoloInk.

All in all, I will never be going to local shops or other online stores for ink. RoloInk is so much better in price and service. Would reccomend to all."