"I recently bought 6 Kimber 10mm magazines from Rockwell Arms. Very fast delivery but the USPS envelope they were packaged in tore from the over-packaging and only 4 arrived. Just an email to Rockwell Arms with a few photos of the packaging and that was all it took to resolve this. My other 2 magazines arrived shortly thereafter. All I have to say about this company is that they now have a customer for life. Incredible customer service and I can't recommend them enough. Bill Evans, Nipomo, CA "
"If you are in the market for a handgun, you must call Rockwell Arms. John and Mike in the internet sales department are the best. Knowledgeable, attentive to needs/questions. And go figure, best prices too! "
"They were very helpful and knowledgeable in the products they carry. I had very fast service and they answered all of my questions. Will be shopping with them again!"
"Overall great experience. Both items were in stock and shipped lightning fast.
I WILL purchase from this company again! "
"Excellent products, selection and overall price! Received perfect assistance finding exactly what I wanted/needed and my goods were shipped amazingly fast! Quite happy and as Arnold says: I'll be back!"
"I looked all over local and Internet for a Kimber handgun. At Rockwell, they not only gave the best price and service, they gave me more discounts, saving me $73.49 from the lowest price I could find. I could buy a stainless steel 5" 45 cal. for $100 above price, but all other companies was asking for the Kimber 22 cal. Even on their accessories for AR 15's, local stores said that they could not make any money at that price, that was their cost! Other stores could not even come close to their price and I love Rockwell's service. It was like talking to a best friend! John spent 48 minutes to find a scope I was looking for, and these guys buy and shoot guns too. They can help you find the right gun for you; I'll never buy from anywhere else. By the way--I LOVE MY NEW KIMBER! IT SHOOTS LIKE A DREAM! "
"Product was competitively priced. Shipped immediately and arrived promptly. Had questions about the product and they were answered very quickly through e-mail.
I will definitely buy from Rockwell again."
"Great prices, great customer service, wonderful company to do business with!!!"
"Rockwell has the best price I have seen on the net. The internet sales team was very helpful, and the gun arrived at my dealer in a short amount of time. "
"I ordered several magazines for a pistol, which never stated they were out of atock so they shouldve shipped within a day or two. Then a couple weeks go by and I'm left wondering why they took my money and havent shipped my merchandise, well only the shady businesses work that way, but anyway i talked to a John manager who said it would ship the nextnd week, wrong he was i called tuesday afternoon talked to a mike who seemed dumb founded on yhe whole situation. I then said cancel my order and give me a refund. He said he would refund the money and gave me the line that all b.s. business owners have been giving for years to help people feel more comfortable about getting charged for merchandise that they havent recieved " everyone is buying guns, accessories etc.etc. thats why its taking so long" yet they disnt even have a clue as to when it would arrive. They blamed the manufacturer but i know they were lying because i have delt with kimber in the past and they will answer all my questions without the bull. So i ordered the magazines from where i should have in the first place, sure it cost me a little more money but it was well worth it especially since they sent me the shipping confirmation later that day and said the date it would arrive at my house. Thanks midwayusa, way more reliable than some Podunk unreliable lying store named rockwell arms. Which i did tell the guy i would never order from them again, too bad for them.
Get yor facts right rockwell arms, the magazines said they were immediately available and secondly I cancelled on the 12 day. Its ok i got my mags that i ordered 2 days after i orded them from Midway USA."
"Rockwell Arms is the next Amazon of firearm and accessory sales. Excellent website with punctual order processing and great deals/free shipping; even gave me a military discount on top! I appreciate good business and it all starts with satisfying the customer and Rockwell Arms has done the job for me. I rarely write reviews for companies, but this organization was worth spending the time on. Hope this helps! "
"Excellent price and excellent customer service. Shipped my order out right away. Had a little difficulty with USPS and John followed up immediately and received my order the next day. I am very happy with the product and Rockwell Arms. Will definitely purchase from them again."
"Just want 2 thank u 4 ur help n u definitely have a repeat customer in me. Recieved my new Sig P226 Navy version MK 25 n have squeezed off 200 rds already, 45 of those rds was with me directly out of the salt h2o Gulf n it was awesome. "
"We had a small shipping problem with our order, however the customer service team at Rockwell Arms was great. They kept us updated on our order every step of the way and were great in helping resolve the issue. Its rare nowadays to have a company actually call you to help you out with an order. Thanks Rockwell Arms."
"I ordered 2 Kimber magazines which were not in stock and would need 5-10 business days before shipping. So I made a phone call after two weeks to check the status of the order and update my order if it was not yet shipped. Mike answered my voice message and helped me promptly to update the order to 4 magazines.
The first order arrived with one magazine. John helped me to verify the order and the second package arrived very soon with another 3 magazines.
It's my first time purchasing from Rockwell Arms and the experience is very good."