"* Customer service for these guys is great. Super friendly and helpful.
* They shipped my bike right away. The rear wheel had the wrong free wheel on it, but I called them, and the next day a new wheel was shipped to me.
* I thought customer service was very helpful.
* Pretty bike. Rides well."
"Road Bike outlet did deliver. I love the shoes I ordered. The glasses are nice and the jersey is too small. But I figured it would be too small to thats was a gamble. I wish they were not sold out of the road bike I wanted. :-( I will recommend this website to others. "
"Excellent, everything as described and delivered on time. Will use RBO for my wife's new bike
Thank You"
"My bike arrived quickly and in great shape. RoadBike Outlet was quick and convenient and a good deal!"
"i didn't run into any problems with their service, my bicycle arrived exactly on time, and they have many helpful videoes for assembly"
"Awesome company to do business with very fair pricing and excellent delivery process."
" This is my second order with roadbikeoutlet, and both times I have been amazed. Their products are inexpensive yet high quality, and have served me very well. Shipping was perfect. I would gladly recommend this website to anyone!"
"I have been very pleased with Road Bike Outlet's accurate description of products & speedy delivery. I can't wait to try out my new bike stand!"
"It's was good. Bike came as expected. Slow delivery but good bike. The only thing was that the bike was supposed to be tunned and the gears came untuned. The tires came with a wobble which I now have to get trued for 30 dollars. "
"i am very pleased with my road bike shipped fast and i was able to track my order everday ."
"better over the phone than online"
"Nice website, easy ordering. Got my new shoes in a couple of days-very quick. The website will definitely be saved to my favorites!"
"Ordering was painless and quick. I would have liked more information on the web page about the item I bought, because frankly I probably would have upgraded modestly, though I am not disappointed with the item i purchased. Delivery was prompt and communication perfectly satisfactory."
"Worst Customer Service.Very dishonest. RBO sent me the wrong bike. When I contacted them, it became apparent that they were advertising the wrong bike. RBO said "send it back we will ship you the right one" but when they realized there was a cost difference between the bike they were advertising and the one they were sending they simply refused to correct the mistake and gave me a credit for my purchase minus shipping. To this day I never got the money back and I had to dispute it with my credit card company. They tried to create some confusion with the year and even blamed the manufacturer. So to recap, had to spend a great deal of time to assemble the bike, then dissassemble it, then I had to rent a pick up truck because I cannot fit anything in my 2 seater car. Result waste time, money, gas and no bike. All goes well it might be a good place to buy but believe me if anything goes wrong...you are out of luck"
"Great bike. After purchasing, they sent an email on how to assemble the bike. Being a beginner this was a breeze."