"Ho avuto problemi di taglia, ma il customer care è stato molto gentile e disponibile, e ora aspetto il mio nuovo bikini!"
"I ordered white one piece bikini. It is super ****. The only problem was although I measured myself it was slightly big but it is not a problem.
I will fix it. Overall, seriously it is a good investment to look ****:)"
"I am unimpressed with this company. I was originally excited when I saw these cute bikinis. I ordered a small and waited 4 weeks for it to come however, I was okay with waiting (it was still winter where I live). Well the bikini gets delivered while I was out of state and then I didn’t immediately open it because I was unpacking and such. When I finally tried it on the bottom (s) is so small that it barely covered my entire bum. Be aware, if you are not proportionally sized these won’t work for you. I’m small on top but need a larger size on the bottom. One size does not fit all but it appears as though this company is warehouse based so they just pull a size out of their inventory and mail it. So I read the return rules and they’re full of restrictions like a restocking fee and money deducted if you don’t include all the packing. It came in a small plastic bag which I threw away because it’s trash! So I decided to write and request a code to buy a new bathing suit for half off. They state someone will contact you in 5 days. No one contacted me for more than 10 days and then “Kate” reminded me that I was past the 10 day return period (by 1 day mind you) which was irrelevant because I wasn’t asking for a return. She did provide a code to get a 50 % discount to buy a bigger size but now I had to pay $27 for shipping because my vacation is in 2 weeks. All in all I paid almost $70 for a 2 piece bikini. There are cute bikinis everywhere. And a side note for this company, if you’re gonna be such a stickler for the 10 day return time frame, you should probably hold yourselves accountable for your 5 day customer service contact rule. Consistency is key for this consumer. I’ll never buy here again. Too easy to find bathing suits with different sizes, no shipping costs (certainly not $27) and better return policies! "
"Great quality swimming suit with lovely colors... size M is perfectly matching... choose a bigger size when you buy. Delivery on time without custom suprises !! "
"I had the absolute WORST experience with Riviera Coco. Their bathing suits fit horribly and I had used the exact measurements to determine my sizing. It took several months to get them to make a return with them only responding every few weeks, and not providing any sort of number I could call to return immediately. I finally got the return information and shipped it, which they only have international locations, so return shipping was expensive. After shipping it, it took ANOTHER 4 months for them to refund my purchase. Which they only refunded $12 out of an $80 order, citing "stains" and then charging me for a free Pareo, which they included and I didn't ask for (and was the worst quality, I would never even use). Their product is the worst quality I've ever seen, and their customer service should give them negative stars. All this said, it's been 7 months and I have spent more money to return the items than the return was even worth. Do not waste your time on this company - cute bathing suits are everywhere."
"The two bikinis I got are perfect and the company is great to work with!"
"I really wanted to like this company. The shipping took longer than told. One bathing suit didn't even come. Sizing is very weird, MUST read sizing guide, but even then, the tops are not proportionate to bottoms. One top had a mark on it, while another didn't even have a complete clasp in back. READ THROUGH AGREEMENT, you will have to pay a restocking fee on each suit, $8.50 I believe. Customer service is next to none. Ive tried contacting numerous times via email. I cannot locate a number to call. These suit have the potential to be great, the quality is there. Sizing is definitely an issue and the customer service is my biggest complaint."
"The swimsuits are of good quality and fit according to the measurement.It worth pays a little more price for a decent product.
Yet i'm not satisfied with tracking code updates. A wrong/missing code was given, i was not able to track the delivery process and it arrived at the door when there was no one home.
Also there is no free shipping options to Hong Kong even i purchased USD>100, how unfair i must pay for express shipping and S.F. express requires extra fee for home delivery. Again without a correct tracking code, i won't be able to contact the local logistic company to change delivery at the store."
"Since I ordered, I’ve always had contact with the support team. The swimsuits are grest, as well as my free pareo"
"Absolutely love the quality of the bikinis ! Can’t wait to get the two more that i bought! "
"I bought 2 bikinis the quality is very nice and the timing was ok. I loved the tracking system works pretty well!"
"I ordered 2 bikinis and they arrived in about 2 weeks (which is a long time actually), the quality was so so, not any better than Walmart or target clothes. One bikini didn’t fit right and I asked to return it and get a refund. I waited for a week for someone to respond and they offered discount t for next item and no refund. Please avoid them if you want to save your money and nerves! I wasted my money for sure! "
"I love this page, the items that i bought are amazing and has the best quality ever, the only inconvenience that I see, is that sometimes they have a delay in the delivery.
I highly recommend it!!"
"It took a long time to get"
"Compre 2 bikinis muy baratos, la verdad no esperaba que la calidad fuera tan buena puesto que tengo experiencias malas en el pasado pero todo lo contrario buen material
"