"Riff City Guitars is a fantastic organization! I will continue to purchase from them even though they are 1000 miles away from me! I love their cookies (you gotta buy from them to know), the brands they carry and the fact that they allow their customers to make purchases using Affirm loans. Keep doing what you do RCG, you're killing it!"
"I placed my order on a Thursday and got it on the following Monday "
"I ordered the sweet cream pedal for my boyfriends birthday. I was concerned because once I ordered it I never received a confirmation email. I emailed support and they were on back order. They were really great about it asking if I wanted to wait or take a floor model, I declined and opted to wait for a new pedal. Today is his birthday and I received it in the mail! "
"I believe this is my 8th purchase from Riff City. Their response and speed is extremely fast and friendly. I have dealt with their customer service department once and it was a really nice and satisfying experience. Riff City knows what they are doing, sell top quality gear at great prices, and treat customers as an individual. No complaints, just compliments. You simply can not go wrong when dealing with Riff City. I really would like to pay them a personal visit one of these days. I would also like to thank Rob Chapman as well. If it was not for his line of great guitars, I probably would never have heard of Riff City. "
"This was truly the best online shopping experience I've had. It has surpassed Amazon Prime. Everything was done so quickly from the time I placed the order to receiving the order. If anyone is looking for instruments online this is the place to shop. I can't praise Riff City enough! Thanks guys."
"Every order I've placed with them was shipped the same day. And they do a basic setup in every guitar for free! I absolutely love Riff City Guitar, they've got a customer for life!"
"Everything arrived perfectly packed, and got a delicious chocolate chip cookie which i ate with my coffee!!! Great service, my invoice had a hand written note by Seth answering my question about a power adapter I had, nice touch!! My go to store!!
Thanks,
Scoot lord"
"I ordered a b stock ml 1 antique burst that arrived on time however the tools and tremelo bar were not in the bag. I called them about the issue and the next day I received my parts. Great customer service. The guitar sounds and plays amazing, I could not find a blemish on the guitar."
"Guitar arrived safe and sound, and even came with a fresh cookie :)"
"I ordered a guitar for my son two weeks before Christmas. It was delivered in 4 days and it was completely set up and ready to play right out of the box! I won't hesitate to order from here again. They would have received 5 stars but the case that went with the guitar was out of stock so I had to order it from somewhere else. ( bummer) If you are wanting a guitar, best prices and great service from Riff City !!!!!!!"
"I have been a musician for more than 30 years and I have worked in several music stores so music is a big part of my life. Since I discovered Riff City Guitar Outlet, I have purchased a couple guitars and many other items from them because the staff is amazing, they have a great selection of high quality instruments, their customer service is outstanding and their prices are very competitive. I have bought from them online and in their new store. I will definitely buy from them again. I decided to write this review because Riff City Guitar Outlet's commitment to being the best has always been apparent to me with each and every purchase."