"Excellent customer service in all communications. Jason was very helpful regarding my inquiries and follow-up email. Online site very user friendly and easy to navigate. Very timely delivery and runner was as described and at a competitive price. I will definitely consider Revolutionrugs.com for any future purchases. Very satisfied. "
"I stumbled upon the Revolution Rugs site while searching for a particular rug and ended up chatting with one of the customer service reps over their instant chat feature. I had found a better price at another site and they matched it. They're personable customer service is outstanding and rare these days. I will order all of my rugs from Revolution Rugs. :-)"
"Well I had to switch rugs at the last minute because the rug I had in there with the coupon code I was using was under $25. I put another rug in there that was over $25 and it went through ok. I'll have to see the quality when I receive the rug."
"Love the free shipping and returns, great customer service!"
"The Revolution Rugs customer service team is very responsive. I received an immediate response to my question and additional follow-up"
"I am so happy that the rug I wanted had "contact us" next to the size I was looking. I decided to email them to find out when/if it was available which led me to working with Jason, whom I found to be very helpful! So far this has been a great experience and I can hardly wait to get my rug:)"
"Your online customer service chat is the sole reason that I purchased from RR.com. I was able to get my price matched, discuss the product, etc. all in real time. Extremely convenient. Also, when I went to the site to check on my order, it said "processing" but the online chat custom service rep was again willing to go the extra mile and inquire further about my purchase and the order/shipping status. I could not be more impressed with my service at rr.com to this point."
"This is a great company to deal with. They have a beautiful selection of rugs. The rugs which I ordered have been on back-order for quite awhile, but unlike most companies in this situation, they have kept me up-to-date every step of the way and are also looking for similar rugs which I can have sooner. It isn't often to get a phone call from a company, but I have from this one. I so appreciate their exceptional and rare customer service. "
"My experience placing a caqrpet order was excellent. Jason was extremely helpful and responsive in answering questions and processed the order mmediately. There was an error in the manufacturer's pricing, but Jason honored the lower price without being asked. He was courteous and very pleasant. "
"The site is easy to navigate and the contact information very easy to locate. The backround colors work well and help to showcase the products. Some of the subcategories could use a little clean-up so that all columns are lined-up. Besides that, all looks great and is easy to use! Thank you!"
"I liked both the website and the service very-very much. The website is user-friendly and unique, with tremendous assortment of exquisite produce. Anybody, even the most peculiar connaisseur will find something to please their taste. The choice is boundless, and the quality goes with it.
The prices also vary, and you can find really original, precious pieces for a very reasonable price. As for shipping and handling, just two words - nice and easy. No hassle at all.
All in all, it was just fun shopping at Revolution rugs, I'd do that again in a heartbeat."