ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-06

"Great company! I ordered the wrong phone (silly me). I called them & spoke with Syndie, who was amazing & helped me pick out a new phone. Shipping was really fast even with the exchange. I totally recommend them to everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-06

"Ordered a phone and so happy with my purchase! Customer service was great! Great experience!! Very recommended!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-06-05

"I was sent a phone that was the same I ordered but that phone was meant for someone else. Therefore, I was not sent the phone for me to activate, because that phone should have been sent to someone else. I did contact Customer Service and was provided the info to ship back but I'm still waiting on my phone."


Verified
5/5

2013-06-05

"I was very happy with my purchase. And the website is really beautiful and easy to use. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-02

"I had a problem and they replacing it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-05-31

"The phone didn't come with any support material, I paid for an extended warranty but didn't have any support material on that either and well I didn't even get an invoice in the box leaving me to have to call several times."


Verified
5/5

2013-05-26

"Great company, best customer service. We'll be doing business together for a long time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-24

"Got the phone for my daughter and it works well. I would like to see more up to date phones for sprint.

Thanks
"


Verified
4/5

2013-05-23

"I was satisfied with tghbe speed of service. Ut dikd not know I was buying a 4 yearold phone. Putting the date of manufacture would be great. I would have paid more for a more recent phone."


Verified
5/5

2013-05-22

"Recieved order within 6 days!
excellent unit very satisfied.
would recommend these folks to anyone needing a replacement or new phone!
"


Verified
5/5

2013-05-17

"all good!! great-no 2 year contract!!
Later,Steve
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-05-16

"The phone was delivered quickly,but it's defective. I had to wait 48 hours for an email with info on returning the product and the number I need to include to send it back is missing from their email. Tomorrow I will be calling again to try and resolve this. I am not happy with their customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-14

"Very nice website Very courteous customer service they got in touch with me to provide further assistance with my return and I was very pleased with the replacement, and the discounted price was a great surprise.

Will definitely buy from replaceyoucell.com again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-13

"I purchased 2 phones from them last week and was amazed how affordable it was, i did have a question about one of the phone, and the lady on the phone was very nice and helpful. great site. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-03

"Some problems with the cell, but Cindy worked very diligently and professionally in replaceing the unit. Great job.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges