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Verified
5/5

2012-02-09

"Our iphone had un unfortunate incident where it began heating up considerably and the screen went black, and would no longer charge or turn on.

My wife had about 1000 images and videos, that of course had not been backed up. We sent in the phone to Fix-Iphones.com, and received a call shortly after they received it. With a new battery the phone seemed to work, but it was determined that the logic board was messed up, and that the phone would continue to devour batteries.

The technician was able to copy all pictures and video off the phone, and sent me a cd with the contents. Having no further use for the phone, we let them keep the phone for parts, and got the cd at no extra charge.

I am the cell phone administrator (among other duties) at my company, I will be defitely sending employees with iphones to these guys. Service was quick and incredibly friendly. I did expect that they would be experts, I didn't expect the superb customer service experience.
"

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Verified
5/5

2012-02-04

"I had a very good experience with this company and received my phone back in great working order. The only thing that wasn't fixed was the button to increase the volume. But other than that it works great. Thank you. "

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Verified
5/5

2012-02-03

"Super job from these folks. The turn around time was awesome. Perfect solution for when your 1 yr period is up and something goes wrong with your device! Don't buy a new one! Just fix the one you have! I sent in an iphone4 with a busted camera and power button. Apple wanted to charge me an arm+leg for it, or offer me a new phone. I didn't want a new phone!!! @ $300 , no thank you. This was perfect."

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Verified
5/5

2011-12-31

"Just outstanding service. I used Fix-iPhones.com for my son's iPad 1 LCD replacement and they did a superb job. Customer service is excellent, and these are just really great people to work with. I'm sending them my old iPhone 3GS for a cracked screen/LCD replacement this week. They are that good."

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Verified
5/5

2011-12-27

"They did an excellent job. My son's phone suffered an unknown accident where a yellow, alcoholic liquid - probably of the beer family genus - seemed to have permeated the screen. The Samsung Nexus was all of three months old. It did, of course, required a full screen replacement, but the company applied the $39.99 for water damage removal to the full $189.99 repair cost. They were also very good about sending it back to my son directly. He has promised to take better care of it. He knows that his father will not repair it for him a second time. It is a wonderful thing to have children away at college and being educated in the corrosive properties of liquid on delicate micro-electronic equipment."

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Verified
5/5

2011-12-23

"The volume button on my daughter's brand new ipad2 crapped out and didn't work anymore. She said the only thing that might have caused it was that it must have gotten bumped when it slipped between the van seats. There was no physical damage. I sent it to Apple and they returned it rather abruptly claiming 'accidental damage' and didn't even offer to repair it. Apple wanted $257 for accidental damage repair but Repair Labs fixed it for just over $100. Great going Repair Labs!. The tech was even able to keep the original back plate that had the engraving I put on for my daughter. Commication and repair turnaround time was also great. I would definetly recommend Repair Labs to anyone and would do business with them again if need be. "

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Verified
5/5

2011-12-23

"Quick turnaround. Great job. Very professional."

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Verified
2/5

2011-12-23

"Shipping was a big big mess, leaving me without the phone that I sent in for repairs for about 2 weeks. Return shipping was also not handled well. Company did give me a partial refund, but felt I deserved a full refund."

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Verified
5/5

2011-12-23

"They replaced my 3GS glass..... Looks just like it did before the big fall. Their customer service was quick to answer all my questions. Once they had my phone they sent emails with updates and was back to me a couple days. Highly recommend them. "

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Verified
5/5

2011-12-23

"I have used this website multiple times! Customer service and response time is amazing! The last time I sent an iPhone4 the home button needed to be cleaned as well as the lock button. The gentlemen didn't even charge me and sent it back working perfectly. I love this website and will use them forever!"

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Verified
5/5

2011-12-04

"Just sent them an iPhone4 on Tuesday, and got it back with screen replaced on Saturday. The work looks solid, just like the original screen. Their price was very good, less than the cost of the part at other internet sites, and they do all the work. Most surprisingly: their service was excellent, including two calls before the sale which were immediately answered by real people, and a helpful email when they got my phone with the name and number of the tech doing the repair. I am very pleased"

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Verified
5/5

2011-11-30

"I recently shipped my phone to Repair Labs to be fixed, and I couldn't be any more pleased with their services.

I received an email when my phone arrived telling me that Curtis would be handling my repair. Not only was I given Curtis' name, I was given his direct line. I received a call about 3 hours later from Curtis regretfully telling me the LCD hookup for my phone was corroded beyond repair. While this news was disheartening, I was very happy with their prompt response. My money was refunded, and now they are shipping my phone back to me so I can have it replaced at Apple. I highly recommend their services to anyone who wishes to avoid paying top dollar to have Apple replace their phone. My phone was unable to be repaired, but I'm sure there are plenty of phones that could be.

Satisfied customer,
Tom Beckerle
"

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Verified
5/5

2011-11-01

"Great customer service. We had a bit of confusion with shipping US postal but got it all figured out. Broken glass on iphone 3gs. Work was great and turn around was great. Cost under $100 incl. shipping. Mac store wanted $300. "

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Verified
5/5

2011-10-29

"I dropped my iPhone 3GS on a hardwood floor and broke the home button. I found Fix-iPhones.com through a Google search and thought their prices were reasonable. They did what they promised; fixed my phone within 24 hours of arrival at their facility and sent it back immediately. I am very pleased. I think they even polished it up some without my asking. It looked and worked great when I received it. Highly recommended."

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Verified
5/5

2011-10-26

"My daughter got water in her Iphone and it wasn't working properly so I sent it to fix-iphones.com and got it repaired for $29.99. The transaction was simple and phone works great now. It was about a 3 week process so this is a great option if you are not in a hurry or have a teenager that needs to learn a lesson. "

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